Vacancy for PRO

Job Title: Public Relations Officer (PRO)

Hospital: ALNAS HOSPITAL

Location:Areekode

Department: Administration / Patient Relations

Employment Type: Full-time

Job Summary

We are seeking a dynamic and courteous Public Relations Officer (PRO) to act as a liaison between the hospital, patients, attendants, doctors, and the public. The PRO will ensure excellent patient experience, manage inquiries, and support hospital communication and outreach activities.

Key Responsibilities

• Welcome and guide patients and attendants within the hospital
• Handle patient queries, complaints, and feedback professionally
• Coordinate with doctors, nurses, and administrative staff for smooth patient flow
• Assist in patient admissions, discharges, and service information
• Maintain a positive image of the hospital among patients and visitors
• Support hospital marketing, health camps, and community outreach programs
• Manage appointment scheduling and follow-ups when required
• Ensure proper communication of hospital policies and procedures
• Maintain records of patient feedback and complaints

Qualifications & Skills

Qualification : PG / DEGREE/Diploma

• Prior experience in a hospital or healthcare setup preferred
• Excellent communication skills
• Strong interpersonal and customer service skills
• Polite, patient-friendly, and presentable personality
• Basic computer knowledge (MS Office, Hospital Software)

Experience

• Freshers or candidates with above 1 years of experience can apply
• Hospital or healthcare industry experience is an advantage

Job Type: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person