Vacancy: Retail Shop Manager – Ras Al Khaimah

Job Overview

We are seeking a highly motivated and experienced Retail Shop Manager to oversee the daily operations of our retail outlet in Ras Al Khaimah. The ideal candidate will have strong leadership skills, proven experience in retail management, and a preference will be given to those with liquor retail experience.

Key Responsibilities

• Manage daily store operations, ensuring smooth workflow and excellent customer service.
• Lead, motivate, and train staff to achieve sales and service targets.
• Oversee inventory management, stock control, and ordering processes.
• Implement merchandising and promotional strategies to maximize sales.
• Monitor sales performance and prepare regular business reports.
• Ensure compliance with company policies, health & safety, and local regulations.
• Handle customer inquiries, complaints, and ensure customer satisfaction.
• Manage cash flow, POS systems, and banking transactions.

Requirements

• Minimum 3–5 years of retail management experience (liquor retail experience highly preferred).
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of stock control, sales analysis, and customer service best practices.
• Ability to work under pressure and handle operational challenges.
• Fluency in English required; additional languages are a plus.

What We Offer

• Competitive salary package.
• Performance-based incentives.
• Growth and career development opportunities.
• A dynamic and supportive work environment.

Job Type: Full-time

Pay: From AED5,000.00 per month