Van Driver - AM

The Jefferson Hotel is seeking a professional and courteous Van Driver to join our Guest Services team. This full-time position is responsible for providing safe, reliable transportation for hotel guests within a three-mile radius of the hotel while delivering the warm, attentive service that defines the guest experience.

The ideal candidate is dependable, knowledgeable about the Richmond area, and comfortable interacting with guests in a polished hospitality environment. This role is also part of the broader Guest Services team and includes cross-training in other positions such as Bell Staff and Door Staff to support seamless guest service throughout the property.

Candidates must be able to work any day of the week, including weekends and holidays, and have open availability between 7:00 AM and 11:00 PM.

Key Requirements

Availability: Must be able to work any day of the week, including weekends and holidays, with flexibility between 7:00 AM – 11:00 PM.

Licensing: Valid Virginia driver’s license required with a clean driving record (0+ points).

Local Knowledge: Familiarity with downtown Richmond and the Carytown area strongly preferred.

Professionalism: Must maintain a neat, well-groomed appearance and demonstrate a courteous, guest-first attitude.

Basic Functions & Scope

The Van Driver is responsible for safely operating hotel vehicles to transport guests within the hotel’s designated service area. This role ensures vehicles are maintained to high standards of cleanliness and safety while delivering friendly and professional service to guests throughout their stay.

The position also includes cross-training within the Guest Services department, including Bell Staff and Door Staff responsibilities, to ensure smooth operations and provide well-rounded service coverage.

Duties & Responsibilities

• Provide safe and professional transportation for guests to and from locations within the hotel’s designated driving radius.
• Assist guests entering and exiting the vehicle and help with luggage when needed.
• Maintain the cleanliness and appearance of all hotel vehicles, inside and out.
• Monitor fuel levels, vehicle condition, and maintenance needs; report any concerns promptly.
• Record and track guest trips and mileage according to hotel procedures.
• Offer helpful recommendations about local destinations, restaurants, and attractions.
• Communicate with the Front Desk and Guest Services teams to coordinate pickups and drop-offs.
• Follow all traffic laws and hotel safety standards.
• Provide a welcoming first and last impression for guests arriving at or departing from the hotel.
• Support the Guest Services team by cross-training and assisting with bell and door staff responsibilities when needed.

Qualifications

• High school diploma or equivalent required.
• Previous experience in guest services, transportation, or valet preferred.
• Strong interpersonal and communication skills.
• Knowledge of local roads and Richmond attractions preferred.
• Ability to work independently and remain calm in a fast-paced environment.
• Must maintain a professional appearance and demonstrate strong reliability and punctuality.

Why Work Here

At The Jefferson Hotel, Guest Services plays an essential role in creating memorable guest experiences from arrival to departure. As a Van Driver, you will be part of a supportive team that values professionalism, attention to detail, and genuine hospitality. Team members benefit from a collaborative work environment, opportunities to cross-train within Guest Services, employee meals, uniforms provided, and the chance to grow within one of Richmond’s most respected hospitality teams.