Vendor Manager

We are seeking a results-driven Vendor Manager to join our team in a full-time, exempt position located on-site in our Boca Raton, Florida office.

This critical role will oversee the procurement, onboarding, and management of subcontractors that support our OSP FTTH (Outside Plant Fiber-to-the-Home) telecom construction operations. From optimizing service quality and cost structures to ensuring seamless service delivery, you’ll play a strategic role in scaling our operations and dynamic growth.

What You’ll Do:

Vendor Sourcing & Onboarding:

• Identify, assess, and onboard reliable, cost-effective third-party service providers across multiple U.S. worksite locations.
• Monitor the existing vendor database to ensure adequate resources to meet current staffing needs.
• Recruit potential contractor partners through various methods, including search engines, job boards, referrals, and communication with existing contractors.
• Prequalify potential contractor partners through verbal conversations, review of scopes of work, and industry knowledge.

Performance Management & Operations:

• Monitor vendor performance to ensure service excellence, cost efficiency, and timeliness.
• Conduct reviews, provide feedback, and drive continuous improvement.
• Update proprietary systems with any contractor, payout, or schedule changes and communicate them to the assigned subcontractor.
• Keep detailed vendor notes on important conversations, challenges, and changes.
• Address contractor concerns and complaints.
• Work closely with Project Management, Construction, Accounting, and Senior Leadership to align vendor services with business objectives

Strategy & Planning:

• Work with leadership to address market opportunities and issues on weekly calls and as needed.
• Assist the Accounting Team in obtaining signoffs and invoices from contractors who have late paperwork.
• Participate in meetings, including daily construction and/or contractor relations calls.

Qualifications:

Education:

• Bachelor’s degree is required

Experience:

• 3+ years of experience in vendor management, subcontractor services, or operations.
• 3+ years of management experience.
• Proven track record in managing service-based vendors and negotiating contracts in the U.S. market.
• Proven experience in developing and managing KPIs to track vendor performance.
• Preference will be given to candidates with industry experience.

Skills & Knowledge:

• Strong understanding of telecommunications construction and related operations.
• Advanced skills in Excel and data analysis; familiarity with task management, CRM, construction, and/or vendor management systems is a plus.
• Excellent communication (both written and verbal), organizational, and decision-making skills.
• High attention to detail with a proactive, solution-oriented mindset.
• Able to work independently and under a demanding, fast-paced work environment.
• Must be a team player with a positive demeanor.
• Comfortable with frequent phone communication and a variety of verbal discussions and negotiations.
• Proficiency in MS Word and Outlook.
• The ability to travel occasionally to oversee key vendors and partnerships

About Us

As fiber build experts, ByVerTek provides turnkey services for broadband infrastructure projects where failure is not an option. From design, engineering and locating, to aerial and underground construction and fiber-to-the-home fulfillment, we help digital providers build, upgrade, and maintain the physical infrastructure for delivering high-speed Internet, video, voice, wireless and IoT services – from residential and commercial builds to state-wide fiber network expansions. Our dedication to do it all correctly, safely, on time and on budget has earned us ongoing business from many of the biggest names in the industry. Plus, as a minority owned and controlled business, we can help you meet spending goals for diverse supplier programs.

We Offer Our Employees

• Paid Time Off and Paid Sick Time
• Eleven (11) Company-observed Holidays per year
• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid Short-term disability coverage and Basic Life/AD & D insurance
• Voluntary Life insurance coverage for employees and their families
• Voluntary Long-Term disability coverage
• Supplemental benefits plans to assist with out-of-pocket expenses
• Flexible Spending accounts

ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.