Vendor Operations Associate - Strategic Initiatives, MENA Stores

Vendor Operations team at Amazon is dedicated to guiding and supporting vendors to ensure a seamless experience when interacting with Amazon's systems. In this role, you will assist vendors in optimizing their operations on the Amazon platform, helping them become proficient in using Amazon tools and providing hands on support for tasks such as purchase order (PO) management, shipment coordination, and catalog content procurement. You will conduct face to face interactions, identify and correct errors, maintain accurate records, and drive process improvement initiatives and stakeholder meetings.

Key Job Responsibilities

• Assist vendors in becoming proficient with Amazon tools and providing ongoing operational support (e.g., PO management, shipment tracking).
• Provide training on catalog content population and procurement processes.
• Interact directly with vendors and other stakeholders to resolve issues and improve performance.
• Drive process improvement initiatives and participate in stakeholder meetings.
• Collaborate with internal teams, including supply chain, fulfillment, and planning, to enhance vendor performance and operational metrics.
• Take ownership of operational challenges, analyze data, and implement corrective actions.
• Source store level price points and promotions from vendors and execute the same using internal tools.
• The role may require work over weekends but not exceeding a 5 day work week.

Qualifications

• Strong analytical and execution skills to handle daily operations and continuously drive process improvements and automation.
• Proficiency in Microsoft Office (especially Excel), basic SQL queries, and experience working with data and leveraging analytics to make decisions.
• Experience with procurement processes such as placing POs, managing lead times, and vendor coordination.
• Bachelor's degree in any discipline.
• Strong written and verbal communication skills, ability to multitask effectively in a fast paced environment, and meet Amazon's high operational standards.
• Detail oriented with excellent accuracy in data handling and reporting.
• Problem solving mindset and ability to identify and implement process improvements.
• Willingness to take the initiative, handle additional responsibilities, and travel as needed.
• Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.
• Strong interpersonal skills and focus on building collaborative relationships.
• Knowledge of Arabic language is preferred.

As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

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