Venue Onboarding Executive

Please DO NOT apply if you're currently working somewhere else, as this is a full-time 9-5 position.

Job Title: Venue Onboarding Executive
Location: Islamabad
Job Type: Full-time/Target-based/Performance-based
Salary: PKR 30,000 - PKR 50,000 per month

About Us:
At WideStar, we strive to revolutionize the event venue booking experience. We are registered with SECP and our mission is to connect customers to the best venues, ensuring seamless planning and unforgettable events.

Job Overview:
As a Venue Onboarding Executive, your primary responsibility will be to ensure a smooth onboarding process for new venues that join our platform. You will act as the first point of contact for venue owners, guiding them through the registration process and ensuring all necessary information is accurately captured and entered into our system. This role requires strong communication skills, a keen eye for detail, and the ability to work cross-functionally with other teams.

Key Responsibilities:

• Onboard new venues by guiding venue owners through the registration process.
• Collect, verify, and enter venue details such as venue types, capacities, facilities, pricing, and images into our system.
• Coordinate with venue owners to gather additional documentation or information required for listing approval.
• Ensure that all venue listings are accurate, up-to-date, and meet our platform’s quality standards.
• Provide support to venue owners on how to use the platform effectively.
• Address and resolve any issues or concerns venue owners may have during the onboarding process.
• Work closely with the product, marketing, and customer support teams to improve the onboarding process and enhance user experience.
• Maintain accurate records and documentation of the onboarding process.
• Monitor and report on venue onboarding progress and provide updates to relevant teams.

Requirements:

• Bachelor’s degree or equivalent experience in a related field.
• 3-4 years of experience in customer service, onboarding, or account management (preferably in a tech or events-related industry).
• Strong communication and interpersonal skills with the ability to build rapport with venue owners.
• Excellent organizational and multitasking skills with a keen attention to detail.
• Proficient in using CRM software and Google Suite (Sheets, Docs, etc.).
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the events and hospitality industry is a must.
• Strong problem-solving skills and ability to manage multiple priorities.

Candidates residing in Islamabad/Rawalpindi with complete understanding of event planning and venue onboarding will be given preference.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and collaborative work environment.
• Work with a passionate team driving innovation in the events industry.

If you're eager to contribute to the growth of a cutting-edge platform and play a key role in shaping the future of event venue bookings, we’d love to hear from you. Apply now to join the WideStar team!

Visit our website: www.widestar.pk for more information.

Job Type: Full-time

Pay: Rs30,000.00 - Rs50,000.00 per month

Work Location: Remote