Verification Specialist

Customer Support Representative (BPO)

About the Role

We are looking for energetic, confident, and customer-focused individuals to join our growing team as Customer Support Representatives. If you have excellent communication skills, a positive attitude, and are eager to build your career in the BPO industry, we’d love to hear from you.

Key Responsibilities

* Handle inbound and outbound customer interactions professionally.

* Respond to customer inquiries via phone, chat, or email.

* Resolve customer issues efficiently while maintaining high service standards.

* Maintain accurate customer records and update information in the system.

* Meet daily and monthly performance targets.

* Collaborate with team members to deliver an exceptional customer experience.

Requirements

* Intermediate, Bachelor’s degree, or equivalent qualification.

* Strong English communication skills (spoken and written).

* Basic computer knowledge and typing skills.

* Positive attitude with strong problem-solving abilities.

* Ability to work in a fast-paced environment.

* Previous BPO experience is a plus, but fresh candidates are also encouraged to apply.

What We Offer

* Competitive Salary

* Performance-Based Incentives

* Professional & Friendly Work Environment

* Career Growth Opportunities

* Paid Training & Development

* Supportive Team Culture

Job Type: Full-Time

Location: Rawalpindi, Pakistan

Industry: Business Process Outsourcing (BPO)

Apply now and become part of a team that values growth, innovation, and success.

Pay: Rs50,000.00 - Rs100,000.00 per month

Work Location: In person