Verifier - Home Improvement

Job Summary:
The Customer Sales Representative (CSR) is responsible for managing inbound and outbound customer interactions, driving sales, and delivering high-quality service. The role requires strong communication skills, a sales-driven approach, and the ability to perform in a fast-paced, target-oriented call center environment.

Key Responsibilities:

• Handle high-volume inbound and outbound calls in a professional manner
• Identify customer needs and recommend suitable products/services
• Achieve daily, weekly, and monthly sales and conversion targets on Home improvement campaign.
• Provide accurate information and resolve customer inquiries efficiently
• Handle objections effectively and close sales
• Maintain detailed records of customer interactions in CRM systems
• Follow call scripts, SOPs, and quality assurance standards
• Ensure high customer satisfaction and adherence to KPIs

Requirements:

• Minimum 1–2 years of call center experience (mandatory)
• Excellent English communication skills with a clear and neutral accent
• Strong sales, negotiation, and objection-handling skills
• Proven ability to meet or exceed sales targets
• Ability to work in a target-driven and fast-paced environment
• Strong problem-solving and interpersonal skills

Job Type: Full-time

Pay: Rs50,000.00 - Rs150,000.00 per month

Work Location: In person