Vessel Operations Coordinator

About Us

We are a growing waterfront organization dedicated to creating inclusive, creative, and memorable experiences through maritime tourism, cultural events, community partnerships, and waterfront activation. If you’re excited by hands-on work, entrepreneurship, and helping build something unique from the ground up, we’d love to hear from you.

Position Overview

We’re seeking a highly organized, proactive Vessel Operations Coordinator to work closely with the founder and support day-to-day operations across vessel management, charter sales, customer service, project coordination, waterfront partnerships, and administration.

This role is ideal for someone who thrives in a dynamic environment, enjoys wearing multiple hats, and can balance operational details with big-picture thinking. Maritime experience is not required; interest in boats, events, hospitality, tourism, construction, or startups is a plus.

Work Environment

We partner with many organizations within the Bay Area nightlife and music scene. This position supports private events, hospitality operations, and customer-facing activities in a diverse and inclusive social environment, which may include nightlife settings, alcohol service, unconventional entertainment, and adult-oriented social events. The successful candidate should be comfortable interacting professionally with guests from a wide variety of backgrounds, communities, and lifestyles, and must exercise sound judgment, discretion, and respect for guest privacy and confidentiality at all times.

We are committed to maintaining a safe, professional, and harassment-free workplace for all employees, contractors, and guests, consistent with the California Fair Employment and Housing Act (FEHA).

Primary Responsibilities

Charter Sales & Client Management

• Manage charter inquiries and client communications
• Maintain and organize TripleSeat bookings
• Track proposals, contracts, and follow-ups
• Coordinate event logistics
• Oversee vessel cleaning schedules and presentation standards

Administrative Support

• Maintain project files, records, and documentation
• Assist with Coast Guard compliance paperwork
• Coordinate calendars, meetings, and schedules
• Track vendor quotes, invoices, permits, and applications

Vessel Operations

• Support vessel cleaning, presentation, and dockside operations
• Coordinate maintenance projects, contractors, and service providers Manage onboard inventory and supplies
• Assist with event setup and breakdown

Business Development

• Support partnership development and community outreach
• Research grant opportunities
• Assist with marketing initiatives and waterfront activation projects
• Identify and support new business opportunities

Desired Skills

• Excellent organizational and communication skills
• Ability to work independently and manage competing priorities
• Strong customer service background
• Event planning and/or hospitality experience preferred
• Proficiency with Google Workspace
• CRM experience preferred
• Basic bookkeeping and social media skills are a plus

Required Qualifications

The following are essential functions and requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 21 years of age, due to alcohol service and the nature of private events Reliable transportation and the ability to regularly commute to waterfront locations in both San Francisco and Oakland, and to travel between locations as operational needs require Ability to lift and move equipment and supplies weighing up to 50 pounds, with or without reasonable accommodation
• Ability to stand and walk for extended periods and to work aboard a moving vessel, including on uneven, wet, or unstable surfaces, with or without reasonable accommodation Ability to work aboard vessels and on waterfront docks, including climbing ladders and gangways, and to bend, kneel, reach, and carry during event setup and breakdown, with or without reasonable accommodation
• Ability to work outdoors in varying weather conditions
• Availability to work occasional evenings, nights, weekends, and overnight charter shifts as required by events and vessel operations
• Responsible Beverage Service (RBS) certification, or ability to obtain certification within 60 days of hire, as required under California ABC rules for alcohol service
• Sound judgment, discretion, emotional maturity, and the ability to remain professional in nightlife and adult-oriented hospitality settings, including environments involving alcohol service and unconventional entertainment

Working Conditions

This position works aboard vessels, on docks, and at live events. Typical conditions include:

• Exposure to loud noise and amplified music for extended periods during events Occasional exposure to engine exhaust, fuel odors, and cleaning products common to vessel operations
• Vessel motion, including operating in rough water and inclement weather conditions Prolonged sun, wind, cold, fog, and rain exposure typical of San Francisco Bay waterfront work
• Wet, slippery, uneven, and moving surfaces, including decks, docks, gangways, and ladders
• Work in confined or below-deck spaces with limited lighting during cleaning, storage, and maintenance tasks
• Nighttime deck and dock work in low-light conditions
• Crowded, fast-paced guest environments during events
• Work on and near open water; comfort around water is essential, and required personal protective equipment (including personal flotation devices) must be worn when conditions or policy require

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Personal Qualities

We’re looking for someone who:

• Takes ownership of their work and follows through on commitments Solves problems with minimal supervision
• Thrives in fast-paced, evolving environments and adapts quickly to change Maintains a positive, resourceful mindset
• Exercises discretion, sound judgment, and professionalism in all situations Is passionate about creating exceptional guest experiences

Growth Opportunity

As our organization grows its operations, waterfront presence, and tourism offerings, this role offers substantial opportunities for increased responsibility and professional growth.

Compensation & Schedule

The expected pay range for this position is $25–$50 per hour, depending on experience, qualifications, and skills. Candidates with 1–2 years of relevant experience can expect rates at the lower end of the range; those with 5+ years of substantial maritime or operations experience may qualify for the upper end.

Schedule: Approximately 20–30 hours per week initially, with variable scheduling driven by events, including occasional overnight charters. Potential for full-time employment and increased responsibilities as operations expand. This is a non-exempt position; overtime is paid in accordance with California law.

To Apply

Please submit the following:

• Resume
• Brief cover letter including: your relevant hospitality, event, operations, or maritime experience; a short description of a project you helped organize from start to finish; and why you’re excited about helping build something special on the San Francisco Bay waterfront

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law.

We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with the California Fair Chance Act and the San Francisco Fair Chance Ordinance.

If you require a reasonable accommodation to complete the application process or perform the essential functions of this role, please let us know and we will work with you to meet your needs.

Pay: $25.00 - $50.00 per hour

Application Question(s):

• Are you over 21 years of age?

Ability to Commute:

• San Francisco, CA 94107 (Preferred)

Work Location: In person