Veterinary Intake Technician- Animal Shelter

Veterinary Intake Technician- Animal Shelter

Position Summary
Under the direction of the Director of Veterinary Services, the Veterinary Intake Technician provides primary intake assessments and preventive care for animals entering the shelter. This role supports the veterinary team with clinical tasks, patient care, and medical record management to ensure efficient daily medical and surgical operations.

Key Responsibilities:

Animal Intake & Medical Care

• Prioritize and manage animal intake appointments according to the shelter intake schedule
• Perform safe triage evaluations and administer vaccines during intake following Rescue Village protocols
• Obtain accurate history when available and conduct intake exams to assess animals medically and behaviorally
• Administer vaccines, microchips, oral medications, heartworm prevention, and topical flea/tick products under veterinary supervision
• Assist with routine evaluations of animals in foster care and provide revaccinations when needed
• Support veterinarians to ensure continuity of care for animals in the shelter and foster system

Diagnostics & Medical Records

• Collect samples and perform in-clinic diagnostic tests including ringworm screening, fecal tests, heartworm tests, and FeLV/FIV tests
• Accurately document exam findings and maintain up-to-date patient records in ShelterLuv software
• Perform data entry to support accurate and complete medical records

Clinic Operations

• Assist with daily clinic operations including surgical instrument preparation, equipment maintenance, laundry, feeding, and patient care
• Support Trap-Neuter-Return (TNR) program operations including patient check-in, monitoring, and discharge
• Maintain inventory of intake supplies and notify the Clinic Manager when items need to be ordered
• Follow shelter cleaning, sanitation, and disease control protocols

Animal Handling & Team Collaboration

• Use proper Fear Free animal handling techniques while prioritizing human and animal safety
• Work collaboratively with veterinary staff, shelter departments, and the public in a professional and respectful manner
• Represent Rescue Village professionally at all times
• Refer clients to appropriate staff members when needed
• Perform other duties as assigned by the Director of Veterinary Services or Executive Director

Qualifications

• High school diploma or equivalent required
• Veterinary assistant or veterinary technician experience required; animal shelter experience is preferred
• Experience maintaining medical records and using veterinary medical terminology
• Basic computer skills (Windows-based systems)

Skills & Competencies

• Strong animal handling and clinical skills
• Knowledge of animal breeds, diseases, medical conditions, and behavior
• Ability to work in a fast-paced environment while maintaining attention to detail
• Strong communication and teamwork skills
• Organized with excellent time management and multitasking abilities
• Ability to follow direction while demonstrating sound judgment and problem-solving skills
• Commitment to animal welfare and Rescue Village’s mission

Other Requirements

• Ability to lift up to 50 lbs with assistance
• Ability to stand, walk, bend and perform physical tasks throughout the shift
• Comfortable working in an active shelter environment with animals, noise and odors
• Ability to pass a background check and drug screening

Schedule and Benefits

• Full-time job (40 hrs/week)
• Monday- Friday work week with evenings or weekends as needed
• 401(k) with employer match
• Health, dental and vision insurance
• Disability insurance
• Life Insurance
• Paid time off
• Employee Assistance Program

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Required)

Ability to Commute:

• Novelty, OH 44072 (Required)

Work Location: In person