Veterinary Receptionist

You’re the first person a worried pet owner speaks to. That matters.

The receptionist sets the tone for the entire client experience. In a clinic where technology handles the routine, you’re free to do what really counts: be warm, be helpful, and make every client feel like they’re in the right place.

A new veterinary group is launching across the UAE with a brand and client experience that’s unlike anything in the region. AI-powered scheduling, a client-facing app, automated reminders, and a marketing engine that drives bookings — all designed to let front-of-house teams focus on people and pets, not paperwork. Backed by a team that has already scaled 50+ sites across the GCC, we’re now bringing that same energy to veterinary medicine. Multiple Veterinary Receptionist positions are available, with expansion into the wider GCC on the near horizon.

The Role

You’ll be the welcoming face of the clinic. You’ll work with modern practice management software and a pet-owner app that automates much of the traditional admin, freeing you to deliver a genuinely personal client experience.

Day to day, you’ll be:

• Greeting clients and their pets as they arrive — creating a warm, calm first impression every time
• Managing appointments — booking, rescheduling, and coordinating the daily schedule across veterinary and nursing teams
• Handling phone and digital enquiries — answering questions, providing information, and converting enquiries into bookings
• Processing payments, issuing invoices, and managing end-of-day reconciliation
• Maintaining accurate client and patient records in the practice management system
• Coordinating with the clinical team on patient flow, wait times, and any schedule changes
• Following up with clients post-visit — appointment reminders, vaccination recalls, and collecting feedback
• Keeping the reception and waiting areas clean, organised, and welcoming

This will suit you if:

• You have experience in a client-facing role — veterinary, medical, hospitality, or premium retail
• You’re warm, professional, and calm under pressure — even when the waiting room is full
• You’re organised, detail-oriented, and can juggle multiple tasks without dropping the ball
• You’re comfortable with technology and excited to work with modern booking systems and client communication tools
• You genuinely love animals and understand how important a pet is to their owner
• You’re excited by the idea of joining a fast-growing organisation at the very beginning
• You’re based in the GCC, or open to relocation

What’s on offer

• Competitive salary
• Training on industry-leading practice management technology and client engagement tools
• Relocation support for international candidates — visa sponsorship and housing assistance
• A modern, beautifully designed clinic environment that you’ll be proud to work in
• Career progression opportunities as the network grows across the UAE and GCC — from receptionist to client experience lead to front-of-house management
• A supportive team culture built by a founding group that genuinely cares about every role in the clinic

The best clinics are built on the best first impressions. Be the person who makes them.

Apply now. All applications are completely confidential. Shortlisted candidates will receive full details on the brand, the technology, the team, and the timeline.