Veterinary Receptionist - Only experience in Vet Clinic will approve

Veterinary Receptionist

• ONLY EXPERIENCE IN Veterinary CLINIC WILL APPROVE.
• CV without photo not accepted.

The Veterinary Receptionist primary duty is interacting with clients and coordinating
communication between doctors, assistants and the clients.

Essential duties and responsibilities:

• Provide top-notch customer service.
• Being attentive to client and pet needs.
• Identify and work compassionately with clients in various emotional states.
• Work patiently with distressed, frustrated or disgruntled clients.
• Answer and triage phone calls from clients.
• Schedule appointments and schedule procedures.
• Check-in clients.
• Monitor client flow from check-in to discharge.
• Monitor schedule and flow.
• Client call backs.
• Managing record requests between other hospitals and specialty practices.
• Fill prescriptions.
• Discharge patients.
• Client education.
• Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.
• Process payment transactions.
• Maintain proper documentation in the electronic medical record.
• Relay appropriate information to/from clients to doctors and/or management.
• Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

Qualifications:

• High School Diploma or G.E.D.
• At least 3 years experience in Vet Clinic.

Job Type: Full-time

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Veterinary Receptionist in Vet Clinic: 2 years (Preferred)