Responsibilities

• Lead & Manage the Enterprise Value Realization Organization

• Oversee multiple Value Realization Leads deployed in key accounts.
• Set direction, coach, and drive performance against value KPIs.
• Ensure consistency in how VR is executed across F&A, SC, Procurement, BFSI, and cross-vertical operations.
• Own the Productivity Glidepath Across All Agentic Accounts
• Define the value framework, baseline methodology, glidepath templates, and measurement standards.
• Track glidepath adherence across all accounts; identify slippages, risks, and interventions.
• Ensure value commitments tie directly to productivity, GM/HC, effort reduction, throughput, STP, and experience outcomes.
• Drive Agentic-First Workflow Redesign & Value Interventions
• Partner with Ops, LDT, Product & Engineering to trigger redesigns when value gaps require workflow, agent behavior, or platform enhancements.
• Create a value playbook library from best practices, exception patterns, and repeatable agentic behaviors.
• Enterprise Governance & Executive Communication
• Lead quarterly value governance with COOs, GOLs and AO org leads.
• Publish an enterprise-wide Value Book: dashboards, risks, wins, glidepath achievement, and productivity forecasts.
• Support client-facing governance for at-risk programs or strategic accounts.
• Build Systemic Capability for Agentic Value Realization
• Create reusable tools: baselining models, exception catalogs, prompt repositories, value calculators, and performance scorecards.
• Establish quality audit, accuracy monitoring, and exception management standards for agentic workflows.

Qualifications we seek in you!

• Bachelor’s degree in business, Finance, Engineering, Analytics, or related field required.
• Master’s degree (MBA, MS in Analytics/AI/Operations) preferred.

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress