Vice President of Operation

Vice President of Operations

Lotus Concepts Management – Denver, CO

About Us

Lotus Concepts Management (LCM) is a Denver-based hospitality group behind some of Colorado’s most dynamic dining and nightlife experiences, including ViewHouse , My Neighbor Felix , Wonderyard , Belles & Boots , and the upcoming Noble Seafood & Steakhouse . We pride ourselves on creating unforgettable guest experiences through exceptional food, beverage, design, and community connection.

We are seeking a Vice President of Operations to lead the operational excellence, growth, and profitability of our multi-unit portfolio. This is a high-impact executive role requiring strategic vision, hands-on leadership, and proven expertise in scaling multi-concept hospitality operations.

Responsibilities

Strategic Leadership & Growth

• Partner with ownership and executive leadership to set long-term operational strategy, growth goals, and brand standards.
• Identify and evaluate new business opportunities, openings, and market expansions.
• Drive continuous improvement across concepts to ensure guest experiences align with brand pillars.
  
  
  

Operational Oversight

• Directly oversee Regional Directors, General Managers, and Operations support teams across all concepts.
• Ensure consistency and excellence in execution of service, culinary, and beverage programs across locations.
• Establish and monitor KPIs for financial performance, labor, food & beverage costs, guest satisfaction, and compliance.
  
  
  

Financial & Business Management

• Partner with Finance and Accounting teams on budgeting, forecasting, and P&L accountability.
• Ensure cost controls, labor efficiency, and vendor partnerships are optimized.
• Monitor capital projects, renovations, and major equipment investments.
  
  
  

People Leadership

• Develop and mentor a high-performing management team.
• Build systems for talent development, succession planning, and leadership training.
• Champion a positive, accountable, and inclusive company culture.
  
  
  

Compliance & Risk Management

• Oversee all health, safety, labor, and liquor compliance across jurisdictions.
• Implement policies and procedures that ensure operational consistency and risk mitigation.
  
  
  

Qualifications

• 10+ years of senior-level operations leadership in multi-unit, multi-concept hospitality (restaurant + nightlife strongly preferred).
• Proven track record of driving financial results, scaling operations, and leading teams of 500+ employees across multiple properties.
• Strong business and financial acumen, with the ability to read and act on P&L reports and operating budgets.
• Exceptional leadership, communication, and team-building skills.
• Deep knowledge of Colorado hospitality markets (preferred).
• Bachelor’s degree in Business, Hospitality Management, or related field; MBA a plus.
  
  
  

Compensation & Benefits

• Base Salary: $140,000+ annually (commensurate with experience).
• Bonus Potential: Performance-based incentive opportunities.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• PTO, paid holidays, and executive-level perks.
• Opportunity to make a lasting impact on the future growth of Lotus Concepts Management.
  
  
  

Reports To: Chief Executive Officer (CEO)

Direct Reports: Regional Directors of Operations, General Managers, Operations Support