Victim Services Coordinator

Summary

Victim Services Coordinator

Are you passionate about supporting victims of crime and navigating the criminal justice system with compassion, professionalism, and integrity? Join our Kootenai County team as a Victim Services Coordinator, where your work will directly impact the lives of individuals and families during some of their most difficult moments.

Under general supervision, you will plan, organize, and coordinate all activities and operations of the Victim Services Unit—serving as a trusted advocate, liaison, and resource for crime victims throughout the judicial process.

Why You'll Love This Opportunity:

• Competitive Pay: $23.83 to $28.30 per hour depending on experience
• Amazing Benefits: Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic, offering primary care, medications, lab services, and more.
• Generous Paid Time Off: Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge!
• Secure Your Future: Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future.
• Career Growth: Opportunities for advancement and eligibility for public student loan forgiveness.

What You'll Do:

• Provide direct support to crime victims via phone, written communication, and in person.
• Notify victims of court hearings and case updates; respond to inquiries with care and accuracy.
• Serve as the primary liaison between victims and Deputy Prosecuting Attorneys.
• Schedule and attend victim meetings with prosecuting attorneys.
• Assist victims with court appearances and accompany them to hearings.
• Arrange travel and accommodations for victims and witnesses attending court proceedings.
• Connect victims to counseling services, shelters, and community-based resources.
• Work with the Idaho Industrial Commission regarding the Crime Victim Compensation Program.
• Assist victims with restitution requests.
• Coordinate with the Idaho Department of Correction to maintain updated victim contact information.
• Take a closer look at the full job description to see if this role is the right fit for you.

You’ll manage sensitive and complex caseloads that may include homicide, child abuse, domestic violence, juvenile matters, and sex offenses—requiring discretion, empathy, and resilience.

What We’re Looking For:

• Associate’s degree, or certification in Social Services, Criminal Justice, or a related field.
• Minimum two (2) years of related experience and/or training.
• Working knowledge of the Idaho Criminal Justice System.
• Experience within the criminal justice system is preferred.
• Ability to manage multiple priorities and time-sensitive tasks.
• Strong communication and organizational skills.
• High level of professionalism and strict confidentiality standards.
• Ability to work independently with limited supervision.

Why You’ll Love Working Here:

You’ll be working in Kootenai County, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene, you’ll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community—making it the ideal place to work and live.

Ready to Apply?

Visit our online application page Kootenai County Employment Opportunities to submit your application, cover letter and resume by 5:00 PM PST March 6, 2026.

Candidates for employment must successfully complete the County's pre-employment and drug screening.

Questions? Reach out to our Human Resources team at (208) 446-1640 or email kcrecruit@kcgov.us.

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace