Victim Services Coordinator

Description:

The Victim Services Coordinator is responsible for overseeing the delivery of culturally responsive, trauma-informed services to Native American victims of crime. The Victim Services Coordinator position plays a critical leadership role in ensuring victims receive comprehensive advocacy, crisis intervention, case coordination, and referral services that promote safety, healing, and access to justice.

The Victim Services Coordinator provides direct victim advocacy while supervising victim services staff and coordinating program activities to ensure compliance with a Department of Justice Victims of Crime Act (VOCA) funded program. The Victim Services Coordinator role requires a strong understanding of victim rights, trauma-informed care, Native American cultural values, and collaborative partnerships with tribal, local, and federal service providers.

Job Type: F/T

Pay Rate: $28.00/hr., DOE

Location: On-site

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Paid time off and holidays.
• Comprehensive health, dental, and vision insurance.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct client intakes, safety planning, crisis intervention, and ongoing case management.
• Assist victims in navigating medical, legal, social service, and law enforcement systems.
• Provide referrals to culturally appropriate community resources including counseling, shelter, legal assistance, and social services.
• Coordinate daily operations of the victim services program to ensure effective service delivery.
• Supervise and support victim advocates and program staff.
• Participate in multidisciplinary teams addressing victim services and MMIP cases.
• Assist in collecting data and preparing program reports, performance metrics, and grant documentation.

QUALIFICATIONS

• Associate’s degree in Social Work, Psychology, Criminal Justice, Human Services, or a related field.
• At least 1–2 years of supervisory or program leadership experience preferred.
• Experience working with Native American or tribal communities required.
• Ability to maintain strict confidentiality and handle sensitive situations with professionalism.
• Pre-employment drug test and FBI background check clearance.
• Proficient in the use of Microsoft Office Suite.
• Excellent communication, documentation, and organizational abilities.

WORKING CONDITIONS

• Work may involve responding to individuals experiencing trauma and crisis.
• Occasional evening or weekend hours may be required for community outreach or victim support.
• Local travel may be required for meetings, training, or client accompaniment.