Victim/Witness Services Coordinator

Compensation: $25.11 - $40.85 hourly DOE

Application Period Ends: Open Until Filled

Job Summary

The Victim Witness Coordinator serves as a liaison between victim, witnesses, and the Prosecuting Attorney’s Office, ensuring they are informed, supported, and prepared throughout the legal process. The position involves providing advocacy, assistance, and guidance to victims and witnesses of crimes while maintaining compliance with legal and ethical standards.

Key Responsibilities

• Support and Advocacy

o Contacts the victim to assess their condition and needs, offering information, support, referrals to social service agencies, shelter resources, legal system assistance and other necessary aid

o Provide emotional support and crisis intervention for victims and witnesses

o Explains victim rights, legal procedures, processes and terminology

o Acts as a liaison between the victim and prosecuting attorney, providing updates on case decisions and developments while conveying the victim’s concerns, reactions, and preferences to the attorney

o Escort victims and witnesses to hearings and trials, ensuring they are informed and feel safe

o May provide transportation for victims to shelters, medical appointments, counseling services, court proceedings, or other necessary aid

• 
  Resource Connection & Safety Planning

o Assists victims in applying for protective orders, compensation and restitution

o Connects victims with counseling, shelters, financial assistance, or other support services

o Helps victims implement safety security measures, including jail releases notifications, emergency phones, safety alarms and other protective resources

• 
  Administrative Duties

o Ensures victim impact statement is complete and distributed to all relevant parties

o Sets appointment with attorneys

o Maintains accurate and up-to-date victim information files

• 
  Other Duties

o Performs all work duties and activities following county policies, procedures, and safety practices

o On-call after regular work hours to respond to emergency situations

o Other duties as assigned

Qualifications

Skills and Abilities:

• Collaborates effectively with colleagues and the public to deliver high quality and efficient public service.
• Learn and apply county and Prosecuting Attorney Policies regarding safe work practices in dangerous, hazardous and stressful conditions
• Manage time effectively, prioritize tasks, schedule activities and meet deadlines efficiently
• Build and maintain effective communication and working relationships with crime victims, police officers, and prosecuting attorneys, even in stressful or high-risk situations
• Quickly and accurately assess individuals and situations
• Efficiently manage multiple tasks simultaneously, handle interruptions, and promptly return to complete tasks

Special Qualifications

• Idaho Driver’s License
• Successfully complete a background investigation and Prosecuting Attorney investigation
  

Education and Experience

• Bachelor’s degree in criminal justice or related field preferred
• Two years’ experience as a victim witness coordinator or related criminal justice field
• Equivalent combination of experience, training and collegiate education may be considered

Essential Physical Abilities

• Clear speech with or without an accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly
• Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information
• Visual acuity, with or without an accommodation, to read instructions, review and organize documents
• Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks
• Ability to lift 15 lbs.

Disclaimer:

To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.