Villa Hostess

We are hiring an In-Villa Hostess to provide exceptional, personalized guest service within our luxury villas. The ideal candidate will ensure every guest enjoys a seamless and memorable stay by anticipating their needs, coordinating villa services, and maintaining the highest standards of hospitality. The In-Villa Hostess will serve as the main point of contact for guests, offering warm, professional, and discreet service throughout their stay.

Key Responsibilities:

• Welcome guests upon arrival and assist with check-in and check-out procedures.
• Deliver personalized and attentive service, ensuring guests feel valued and comfortable.
• Coordinate with housekeeping, maintenance, and culinary teams to ensure the villa is perfectly prepared at all times.
• Handle guest inquiries, special requests, and arrangements efficiently and with care.
• Monitor and maintain villa cleanliness, amenities, and presentation.
• Proactively identify and resolve guest concerns to ensure complete satisfaction.
• Provide information about villa facilities, resort activities, and local experiences.
• Uphold guest privacy and confidentiality at all times.
• Maintain accurate records of guest preferences and feedback for future reference.

Qualifications, Experience, and Skills:

• Diploma or Bachelor’s degree in Hospitality Management or a related field.
• Minimum 2-3 years of experience in guest relations, butler service, or front office roles within a luxury hotel, resort, or villa setting.
• Excellent communication and interpersonal abilities.
• Fluent in English (additional languages are an advantage).
• Strong attention to detail and organizational skills.
• Positive, professional, and service-oriented attitude.
• Ability to multitask and work efficiently under pressure.
• Proficiency in MS Office and Property Management Systems (PMS).

Benefits:

• Competitive salary Package
• Accommodation, Transportation, and duty meals will be provided by the employer

Job Types: Full-time, Permanent

Pay: QAR2,500.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• In-Villa Hostess in luxury 5star hotels: 2 years (Required)

Language:

• Swahili and English (Required)

Location:

• Doha (Preferred)