VIP Relationship Manager (all over Egypt)

Key Responsibilities:

• Manage and build strong relationships with existing and targeted large corporate clients.
• Achieve targets related to the bank’s products designed for this segment.
• Provide the highest level of sales service and support by identifying clients’ banking needs and fulfilling them with the best quality.
• Conduct regular visits and maintain continuous communication with clients, while increasing sales from both existing and new client portfolios.
• Ensure continuous customer satisfaction and provide alternative solutions to problems.
• Offer the best financial alternatives and solutions that meet client needs, in addition to non-financial services when applicable.
• Coordinate with all supporting departments to deliver the highest quality service and escalate issues to the central department when necessary.
• Follow up with the corporate client service officer on daily branch operations to ensure all banking transactions meet high-quality standards.
• Execute all banking operations related to corporate client services within the branch

Job Requirements:

• Bachelor’s degree in a relevant field (Commerce, Business Administration, Finance, etc.)
• 2 to 7 years of experience in banking or customer relationship management
• Strong sales background and familiarity with banking products and services
• Sales and negotiation skills
• Customer relationship management
• Problem-solving and decision-making skills
• Excellent communication and presentation skills
• Proficiency in computer applications (operating systems and banking systems)
• High level of computer literacy
• Have never been tested by Banque Misr
• No relatives up to the 3rd degree currently working at Banque Misr