Virtual Assistant

Job Overview

Adore Travel is dedicated to providing hassle-free travel planning through our seamless flight ticket booking and visa assistance services. We are seeking a highly organised and proactive Virtual Assistant to join our team on a full-time, remote basis. The ideal candidate will be a self-starter who provides exceptional administrative and customer support, ensuring our clients receive a smooth and efficient service from start to finish. This is a fantastic opportunity for a detail-oriented professional to become an integral part of a dynamic travel company.

Salary: $78,000 - $88,000 USD per annum

Responsibilities

• Manage and respond to client enquiries via email and phone in a professional and timely manner.
• Assist clients with flight searches, bookings, and creating ideal travel itineraries that fit their schedule and budget.
• Provide comprehensive support for visa applications, including document checking and process guidance.
• Maintain and organise client records, booking confirmations, and other important documentation.
• Conduct research on travel regulations, destination information, and visa requirements.
• Perform general administrative duties, such as calendar management, data entry, and report preparation.
• Liaise with airlines and other travel partners to resolve booking issues and confirm arrangements.
• Uphold a high standard of customer service to build and maintain strong client relationships.

Qualifications

• Proven experience as a Virtual Assistant, Administrative Assistant, or in a similar role.
• Exceptional organisational and time-management skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office Suite and comfortable learning new software systems.
• A meticulous eye for detail and a commitment to accuracy.
• The ability to work independently and proactively in a remote environment.
• Experience in the travel or tourism industry is highly desirable but not essential.
• Familiarity with flight booking systems or visa application processes would be a significant advantage.

Benefits

• A competitive salary and benefits package.
• The flexibility of a fully remote working arrangement.
• The opportunity to be part of a supportive and collaborative team.
• Opportunities for professional growth and development within the travel industry.