Virtual Receptionist

HRIT Hunters is hiring a Virtual Receptionist for a UK-based client. This role is ideal for candidates with strong UK communication skills, accent, and cultural familiarity, who can confidently manage client interactions over the phone and provide high-quality administrative support.

This is a part-time hybrid role, requiring both remote work and occasional office presence in Rawalpindi.

Key Responsibilities

• Answer incoming calls from UK-based clients professionally
• Handle appointment bookings, messages, and general enquiries
• Provide receptionist and administrative support remotely
• Maintain accurate records in CRM systems and internal tools
• Deliver excellent customer service as the first point of contact
• Perform ad-hoc administrative tasks as required

Mandatory Requirements (Strict Screening Criteria)

• Must have lived, studied, or worked in the UK (or another native English-speaking country)
• Native or near-native English accent (UK/USA) is REQUIRED
• Minimum 6+ years of relevant experience (Receptionist / Customer Service / Admin roles)
• Excellent verbal and written English communication skills
• Professional and confident phone manner
• Ability to work independently with minimal supervision

Preferred Experience

• Virtual Receptionist / Front Desk roles
• Customer Service / Call Handling
• Personal Assistant or Secretarial experience
• Appointment setting or telemarketing background

Technical Skills

• Proficient in Microsoft Office (Outlook, Word, Excel)
• Experience using CRM systems
• Strong general IT and computer skills

What We Offer

• Flexible working hours
• Hybrid work environment
• Training and onboarding support
• Career growth opportunities

Important Note (Read Before Applying)

This role strictly requires UK exposure and a native-level English accent.
Applications that do not meet these criteria will not be considered.

Job Types: Part-time, Contract

Ability to commute/relocate:

• Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Have you lived, studied, or worked in the UK or another English-speaking country for at least 5 years?
• Do you have a native or near-native UK/US accent?
• Do you have 6+ years of experience in receptionist, admin, or customer service roles?
• Are you based in Rawalpindi and able to work in a hybrid setup?
• Are you available to work evening and night shifts aligned with UK hours?

Experience:

• Customer Support: 5 years (Preferred)

Language:

• Native UK English (Required)

Location:

• Rawalpindi (Preferred)

Work Location: Hybrid remote in Rawalpindi