Virtual Services Sales Engineer-Arabic Speaker

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Virtual Services Sales Representative

We are looking for an experienced Inside Service Sales Representative to help us unlock further commercial value for our business.

What will you do?

The mission of the Field Services Inside Service Sales Representative is to maximize services revenue by establishing, building and nurturing relationships with assigned portfolio of Proximity Accounts. In addition to account ownership, he/she can be responsible to manage by delegation from outside sales services some tasks related to Strategic and Targeted Accounts.

Essential Responsibilities:

• Manage assigned Accounts
• Customer qualification and platforming
• Research contact and identify/plan key initiatives
• Be the Single Point of Contact for the assigned accounts
• Develop and maintain relationship with customer
• Answer customer questions and educate on all SE services
• report on sale and margin of accounts
• Build and manage Services Opportunity Pipeline
• Analyze & qualify opportunities in BFO
• Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
• Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, SR leads and CCC/other sales leads
• Develop cross-selling between Line of Businesses service offer
• Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country
• Quote and close the deal for standard services offer
• Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities
• Keep up to date the data of Installed Base of the customers
• Document all records of customer history in BFO.
• Respond on-time and on-quality to On-demand requests from the customers

Main interactions:

Customers, FS Operational Marketing, CCC, Outside services sales, Order Management, FS Operation

Key Success Factors:

Close collaboration with Outside Services Sales for complex on-demand sales

Reactivity on SR and CCC opportunity generation.

Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.

Who would be successful?

Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent

Experience: 1 to 3 years experience in IS/ Service Representative/ Customer Care

Soft skills:

sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic

Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.

Familiarity with Schneider Electric products and services.

Familiarity with phone, Internet, e-mail systems and social media

Verbal and written communication skills

Able to prioritize and manage multiple tasks and build customer relationships.

Successfully complete assigned training paths and successfully engage in technical sales conversations.

Language skills: must be English Speaking, Arabic is plus

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.