Visa Consultant

Job Overview:
Najah Tours is seeking a knowledgeable and customer-focused Visa Consultant to assist clients with visa applications for various international destinations. The ideal candidate should be well-versed in visa procedures, documentation requirements, and embassy protocols, while delivering exceptional service with accuracy and professionalism.

Key Responsibilities:

• Provide clients with accurate information on visa requirements, processing times, fees, and documentation based on destination and nationality.
• Review and verify application forms and supporting documents for completeness and compliance.
• Prepare and submit applications to embassies or online portals.
• Track application statuses and update clients promptly.
• Communicate with embassies, consulates, and travel partners when required.
• Maintain up-to-date knowledge of immigration policies and visa regulations.
• Handle customer inquiries via phone, email, or in person with a friendly and helpful attitude.
• Maintain organised records of applications and ensure confidentiality of client information.

Requirements:

• Previous experience in visa processing, travel agency, or immigration services preferred.
• Strong knowledge of Schengen, UK, US, and other popular visa categories is an advantage.
• Excellent communication skills in English (Hindi languages is a plus).
• Attention to detail and ability to handle multiple applications simultaneously.
• Proficient in computer applications and online visa portals.
• Customer-oriented with problem-solving abilities.

Benefits:

• Competitive salary and incentives
• Professional growth opportunities within the company
• Friendly and supportive work environment

Job Type: Full-time

Pay: QAR2,000.00 - QAR2,500.00 per month