Visa Consultant - Operations

• Handle and process visa applications for individual and corporate clients.
• Review and verify all documents submitted by clients to ensure accuracy and compliance.
• Provide clients with updated and accurate information on visa requirements, documentation, and processing timelines.
• Coordinate with embassies, consulates, and other authorities to ensure smooth visa processing.
• Maintain and update client files, visa tracking systems, and internal databases regularly.
• Respond promptly and professionally to client queries via email, phone, and in-person interactions.
• Ensure timely submission of visa applications within embassy/consulate deadlines.
• Stay informed about changes in visa regulations, immigration laws, and embassy procedures.
• Assist in preparing daily, weekly, and monthly reports for management review.
• Provide operational support to the sales team where required.

Required Skills:

• Proven experience of 1-2 years in visa processing or travel operations (B2B/B2C).
• Strong knowledge of visa documentation and embassy/consulate procedures.
• Excellent communication and customer service skills.
• High attention to detail with strong organizational and multitasking abilities.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in MS Office and basic CRM systems.
• Team-oriented with a professional and proactive attitude.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month