Visa Facilitation Executive

Job Title: Visa Facilitation Executive

Location: Lahore
Company: Anatolia Travel Services

Job Description:

Anatolia Travel Services, is hiring a Visa Facilitation Executive for its Lahore office. The role involves assisting applicants throughout the visa application process, ensuring proper guidance, accurate documentation, and smooth coordination in line with embassy requirements.

Key Responsibilities:

• Guide applicants regarding visa application requirements and procedures
• Receive, review, and organize visa application documents
• Ensure applications meet Turkish Embassy guidelines before submission
• Provide accurate information to applicants in a professional manner
• Coordinate with internal departments for smooth processing
• Maintain applicant records and ensure data confidentiality
• Handle queries and resolve applicant concerns efficiently
• Follow company SOPs and embassy regulations at all times

Requirements:

• Bachelor’s degree (preferred)
• 2-3 years experience in customer service, or documentation will be an advantage
• Good communication and interpersonal skills
• Ability to handle multiple applications under pressure
• Basic computer literacy (MS Office, data entry systems)
• Professional attitude and customer-focused approach

Skills & Competencies:

• Strong communication and coordination skills
• Attention to detail
• Time management and organizational skills
• Ability to work in a fast-paced environment

Job Type: Full-time

Pay: Rs65,000.00 - Rs70,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person