Visa Officer

1. Client Consultation & Assessment

· Conduct initial consultations with clients to understand their immigration needs.

· Assess eligibility for various visa categories based on country-specific requirements.

· Explain immigration processes, timelines, fees, and documentation requirements.

2. Application Preparation & Processing

· Collect, verify, and organize all required documents from clients.

· Prepare and complete visa application forms with accuracy.

· Draft letters of explanation, cover letters, and supporting documents.

· Ensure applications meet the compliance requirements of embassies and immigration authorities.

3. Case File Management

· Maintain detailed client case files and ensure all information is accurate and updated.

· Track application progress and ensure timely submission before deadlines.

· Follow up with clients for pending documents or additional information.

4. Communication with Embassies & Authorities

· Coordinate with embassies, consulates, and visa centers regarding application updates.

· Respond to embassy queries and requests for additional documents.

5. Customer Service & Support

· Provide continuous updates to clients about their case status.

· Answer client inquiries through phone, email, or in-person meetings.

· Guide clients on interview preparation (if required).

6. Compliance & Policy Updates

· Stay updated with the latest immigration rules, policies, and procedural changes.

· Ensure all applications follow the legal and regulatory framework.

7. Administrative Duties

· Maintain records, payment receipts, and client agreements.

· Prepare daily, weekly, and monthly reports on applications and approvals.

· Work with internal departments such as sales, customer service, and management.

8. Quality Assurance

· Review applications thoroughly to minimize errors and rejections.

· Maintain high accuracy and professionalism in all documentation.

9. Confidentiality & Ethics

· Handle client information with strict confidentiality.

· Follow company policies and professional standards at all times.

Job Type: Full-time

Pay: QAR2,500.00 - QAR3,000.00 per month