Volunteer Operations Coordinator

Job Title: Volunteer Operations Coordinator

Job Overview

The Volunteer Operations Coordinator supports the planning, coordination, and execution of volunteer and guest engagement activities. The role focuses on maintaining accurate guest lists, coordinating stakeholder interactions, and ensuring smooth engagement experiences for visitors and participants. This position plays an important role in strengthening relationships with key stakeholders, partners, and distinguished guests by ensuring organized communication, proper coordination, and high standards of hospitality.

The coordinator works closely with internal teams and external stakeholders to support events, visits, and engagement initiatives. The role requires strong organizational skills, attention to detail, and the ability to manage sensitive information with discretion.

Key Responsibilities

• Maintain and manage guest and stakeholder lists with high accuracy and confidentiality.
• Coordinate guest invitations, confirmations, and attendance tracking for events and engagements.
• Support the planning and execution of stakeholder visits, VIP engagements, and official events.
• Ensure smooth coordination between internal teams and external stakeholders.
• Maintain organized records and databases related to guests, stakeholders, and engagement activities.
• Assist in preparing communication materials, reports, and coordination documents.
• Ensure high-quality guest experience through proper planning and follow-up.
• Support cross-functional collaboration to ensure alignment across engagement activities.

Requirements & Qualifications

Education

• Bachelor’s degree in Communications, Business Administration, Cultural Management, or a related field.

Experience

• 3–5 years of experience in outreach, stakeholder engagement, PR/communications, or event coordination.
• Experience working in cross-functional environments with multiple internal and external stakeholders.
• Experience in cultural, institutional, or non-profit sectors is preferred.

Skills & Competencies

• Strong communication and writing skills in both Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical, organizational, and coordination skills.
• High attention to detail and ability to manage confidential information.
• Ability to manage multiple tasks and engagements simultaneously.