VP, Partners & Channels (Utility Industry experience is required)

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.

Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.

VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.

Position Overview:
This is a key business development executive role responsible for driving key revenue channels for VertexOne.
The VertexOne software solution suite addresses needs of water, gas and electric utilities, public and private, regulated and non-regulated. Partners include the world’s leading AMI technology providers, payment services providers and system integrators.
This role is responsible for defining and executing the strategy and business plan for alliances and channel partners, with a focus on driving company growth through strategic partnerships in the utility sector. The successful candidate will be a leader who can balance short- and long-term strategies, break into untapped channels, and set the direction to increase deal velocity and maximize the impact of our solutions.

Essential Job Duties:

• Be accountable for revenue directly driven and influenced by channels.
• Support existing and develop new channel programs, including strategy formulation, content creation, and enablement plans.
• Create partner plans with go-to-market strategies and enablement, delivering win-win solutions with strategic partners.
• Define partner-specific business plans with quantifiable goals.
• Educate the direct sales force on partner and channel synergy and benefits.
• Participate in overall sales strategy and analyze market dynamics for successful execution.
• Establish and maintain key performance indicator metrics, emphasizing recurring revenue.
• Identify and onboard new partners as part of a scalable, repeatable partnerships model.
• Facilitate internal resourcing to support partnerships.
• Build executive-level relationships in channel organizations and develop marketing and operational strategies for success.
• Partner cross-functionally with marketing, sales, professional services, and customer success to simplify and scale offerings.
• Lead sales enablement efforts to ramp and continuously educate the team.
• Ensure partners conduct business up to company standards.

Job Requirements:

• Minimum 10 years of applied experience in the electric, gas, and water utility environment, with a strong track record in strategic alliances and partnerships.
• Demonstrated familiarity with Advanced Metering Infrastructure (AMI) and utility systems integrators.
• Technical aptitude and sales experience with utility products and services.
• Deep understanding of sales to utilities and utility buying behaviors.
• Proven experience building and growing a successful partner ecosystem.
• Prior channel enablement experience.
• Familiarity with electric, gas, and water utility state and federal regulatory requirements.
• Strong analytical skills, including user needs analysis, financial business modeling, budgeting, and forecasting.
• Advanced proficiency in PowerPoint and Excel for presentations and data analysis.
• Ability to independently conduct reporting and analysis in Salesforce.
• Proven ability to map product features to market requirements.

Excellent interpersonal skills:

• Outstanding written and oral presentation skills, with strong storytelling ability and the capacity to synthesize and respond to complex client needs.
• Commitment to operational excellence in B2B organizations, emphasizing high-touch, long-term relationships.

What VertexOne has to offer:

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs)
• 401K match
• Flexible PTO
• Employee recognition platform with monetary rewards
• 100% Remote work environment
• Initial work from home stipend
• Leadership/Coaching training programs
• Free access to Bizlibrary for unlimited professional development
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Health and wellbeing programs
• Paid parental leave
• Employee bonus referral program
• Employee Discount Program

About VertexOne:
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.

With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.

From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.

Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.

VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.