Waiter (Casual Dining)

Role Overview

The Waiter is responsible for delivering excellent food and beverage service to guests in a casual dining restaurant, ensuring customer satisfaction through friendly service, accurate order handling, and adherence to company service and hygiene standards.

Key ResponsibilitiesGuest Service

• Greet and seat guests in a professional and courteous manner
• Take food and beverage orders accurately and serve promptly
• Ensure guest satisfaction throughout the dining experience

Order Handling

• Communicate orders clearly to the kitchen and bar teams
• Serve food and beverages as per presentation and quality standards

Cleanliness & Hygiene

• Maintain cleanliness of tables, service areas, and equipment
• Follow food safety, hygiene, and health standards at all times

Customer Support

• Handle guest requests and complaints politely and efficiently
• Assist guests with menu knowledge and recommendations

Team Coordination

• Work closely with kitchen and service teams for smooth operations
• Support colleagues during busy service periods

Candidate Requirements

• Previous experience as a Waiter in Casual Dining preferred (freshers may apply)
• Basic communication and customer service skills
• Well-groomed and presentable
• Ability to work in shifts and fast-paced environments

Benefits

• Working Days: 6 days per week
• Weekly Off: 1 day
• Annual Leave: 2 months leave once every 2 years

Air Ticket Policy

• Joining Ticket: Provided by the company at the time of joining
• Return Ticket: One-way return ticket provided after completion of 2 years for annual leave, as per company policy

Additional Benefits

• Food allowance provided
• Medical coverage provided by the company with reimbursement as per company policy
• Accommodation provided by the company
• Transportation provided by the company

Job Type: Full-time

Pay: Up to RO160.000 per month