Waiter or Waitress

Job Summary:

The Waiter/Waitress is responsible for providing excellent customer service to restaurant guests by taking orders, serving food and beverages, and ensuring a pleasant dining experience. This role requires strong communication skills, attention to detail, and a friendly, professional attitude.

Key Responsibilities:

• Greet customers warmly and escort them to their tables.
• Present menus and provide detailed information about menu items, specials, and promotions.
• Take accurate food and beverage orders and relay them to the kitchen or bar staff.
• Serve orders promptly and ensure guest satisfaction throughout the meal.
• Check in with guests to ensure they are enjoying their meals and address any issues.
• Prepare tables by setting up linens, silverware, and glassware.
• Process payments, handle cash or credit card transactions, and issue receipts.
• Maintain cleanliness and organization of dining areas and service stations.
• Follow all health, safety, and hygiene standards.
• Work collaboratively with kitchen and bar staff to ensure smooth service.
• Upsell additional products when appropriate (e.g., desserts, drinks, specials).

Qualifications and Skills:

• Previous experience as a waiter/waitress or in customer service preferred.
• Excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities.
• Basic math and cash-handling skills.
• Ability to work flexible hours, including weekends and holidays.
• Professional appearance and positive attitude.

Job Type: Full-time

Pay: QAR1,500.00 per month

Experience:

• work in hotel with same position: 1 year (Required)