Ridge Coffee House is hiring energetic and service-oriented Waiters/Waitresses to join our front-of-house team. We’re looking for individuals who are friendly, professional, and passionate about delivering excellent customer service.
Role Overview
The Waiter/Waitress will be responsible for greeting guests, taking orders, serving food and beverages, maintaining the dining area, and ensuring an exceptional guest experience.
Key Responsibilities
Guest Service & Order Taking
- Welcome guests warmly and assist with seating
- Present menus and describe items when needed
- Take accurate orders and input them into the POS system
- Serve food and beverages efficiently and professionally
- Handle customer questions, feedback, and requests
Dining Area Management
- Maintain cleanliness and organization of tables, counters, and service areas
- Clear tables promptly and reset them for new guests
- Support with takeaway orders and packaging when needed
- Assist with daily opening and closing duties
Team & Coordination
- Work closely with baristas and kitchen staff to ensure smooth service
- Communicate order issues or delays promptly
- Support colleagues during busy hours
- Follow instructions from the Branch Manager and Head Barista
Hygiene & Safety
- Adhere to food safety and hygiene guidelines
- Maintain personal cleanliness and correct uniform standards
- Follow all service SOPs and café protocols
Requirements
- 1–2 years of experience in a café or restaurant (freshers with great attitude also considered)
- Friendly, positive, and customer-focused personality
- Good communication skills in English
- Ability to work in a fast-paced environment
- Professional appearance and punctuality
- Basic understanding of POS systems (training will be provided)
- Team player with a willingness to learn
Job Type: Full-time