Waiter / Waitress

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

Responsibilities

As a Waiter / Waitress you are responsible for providing professional service to our guests, ensuring their restaurant visit becomes a memorable dining experience. Key responsibilities include:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Education, Qualifications & Experience

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experience as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

Job Code: EX-AE71BC0C

Job Type: Full-time

Location: Entry (0-2 yrs)