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Waitress / Barista – Job Description

Job Summary:

The Waitress/Barista is responsible for providing excellent customer service by taking orders, serving food and beverages, and preparing high-quality coffee and drinks. This role ensures a welcoming atmosphere and smooth daily operations.

Key Responsibilities:

  • Greet customers warmly and assist with seating
  • Take food and beverage orders accurately
  • Prepare and serve coffee, espresso, and specialty drinks
  • Serve food and beverages in a timely manner
  • Operate POS/cash register and handle payments
  • Maintain cleanliness of tables, counter, and work areas
  • Follow hygiene, safety, and food handling standards
  • Refill supplies and assist with stock checks
  • Handle customer inquiries and resolve complaints professionally
  • Work effectively with kitchen and service staff

Requirements & Skills:

  • Previous experience as a waitress or barista is an advantage
  • Knowledge of coffee preparation and menu items
  • Strong communication and customer service skills
  • Ability to work under pressure in a fast-paced environment
  • Friendly, positive, and professional attitude
  • Flexible to work shifts, weekends, and holidays

Why Join Us:

  • Supportive team environment
  • Opportunity to develop hospitality and barista skills
  • Competitive salary and tips

Job Type: Full-time

Pay: From AED2,500.00 per month

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