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Waiter/Waitress

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A Waiter / Waitress is responsible for delivering excellent customer service by welcoming guests, taking accurate food and beverage orders, serving items efficiently, and ensuring a pleasant dining experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining high service standards.

Key Responsibilities:

  • Greet guests warmly and present menus
  • Take food and beverage orders accurately and relay them to the kitchen/bar
  • Serve food and drinks promptly and professionally
  • Ensure tables are clean, properly set, and guest areas are tidy at all times
  • Check on guests during their visit and respond to requests or concerns
  • Upsell menu items and promotions when appropriate
  • Handle bills and payments accurately (if required)
  • Follow hygiene, safety, and service standards at all times
  • Work closely with kitchen and service team to ensure smooth operations

Requirements & Skills:

  • Previous experience as a waiter/waitress is an advantage
  • Strong customer service and communication skills
  • Friendly, positive attitude and professional appearance
  • Ability to work under pressure and as part of a team
  • Basic knowledge of food, beverages, and service etiquette
  • Flexibility to work shifts, weekends, and holidays

Job Type: Full-time

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