Waitress

Job Summary

The Cruise Ship Waitress provides excellent table service in one or more onboard food & beverage venues (main dining rooms, specialty restaurants, buffets, room service, etc.). She ensures that each guest has a memorable dining experience by being attentive, courteous, knowledgeable, and professional. The position involves working in a high-paced, multicultural environment, adhering to strict service and safety standards, and sometimes assisting with special functions or events.

Key Duties & ResponsibilitiesGuest Service & Dining

• Greet guests, escort them to their tables, present menus, explain menu items, and make recommendations. Chncrew+2Cruise Ship Job+2
• Take food and beverage orders accurately, including noting any special dietary requirements, allergies, or guest preferences. The Crew Hangout+2Cruise Ship Job+2
• Serve meals and drinks following the cruise line’s service standards (timing, presentation, temperatures, garnishes). Chncrew+2Connect Caribé+2
• Ensure the station is always well‑prepared: setup tables with linens, silverware, china, glassware; maintain mise‑en‑place. JobCruise+2Chncrew+2
• Monitor guest satisfaction; respond to questions or complaints promptly; ensure service recovery when needed. Chncrew+1
• Assist with room service and in‑cab­in dining when required. The Crew Hangout+1

Cleaning, Hygiene & Safety

• Maintain clean and sanitary service areas, tables, side stands, chairs and work‑stations in accordance with the cruise line’s health, safety, sanitation standards (e.g. USPH / UKPH or equivalent). Connect Caribé+2JobCruise+2
• Handle china, glassware, silverware properly, minimizing breakage and loss. Crew Center+1
• Adhere to all safety procedures when serving hot or heavy items, moving trays, etc.

Teamwork & Duties Beyond Primary Role

• Assist or mentor junior staff (assistant waiters / runners) if required. Chncrew+1
• Participate in theme nights, special dining events, or private functions onboard. Chncrew+1
• Rotate through different dining venues as needed (e.g. specialty restaurants, buffets, main dining). Chncrew+1
• Attend training sessions, meetings, briefings to stay up to date on menu changes, service standards, safety policies. Chncrew+1

Qualifications & Experience

• Minimum of 2 years experience as a waitress / server in a high‑volume restaurant, hotel or resort. Cruise experience is a plus. JobCruise+1
• High school diploma or its equivalent. Hospitality or service‑industry certifications are preferred.

Skills & Competencies

• Strong customer‑service orientation; polite, friendly, proactive, attentive to guests.
• Excellent verbal communication in English; knowledge of additional languages (e.g. Spanish, French, etc.) is an advantage. Chncrew+1
• Good knowledge of food & beverage terminology; ability to present menu items clearly. Chncrew+1
• Ability to multi‑task under pressure, manage several tables or orders simultaneously.
• Physical stamina: able to stand long hours, carry trays, walk long distances across dining areas, work in sometimes tight quarters. Crew Center+1
• High standards of personal appearance, grooming, and uniform compliance.

Working Conditions

• Shift work: mornings, evenings, nights; may include weekends and public holidays.
• Rotational work across multiple dining venues.
• Shared living quarters / cabins onboard.
• Exposure to movement (ship rocking), confined spaces, possibly rough seas.
• Long hours, fast pace, sometimes extended contracts at sea.

Submit your application through saba@ramzingroup.com / hr@ramzingroup.com

Job Type: Full-time

Pay: AED1,700.00 - AED1,800.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• waitress in UAE: 1 year (Required)

Language:

• English, Hindi, Arabic, (Addition language is a plus) (Required)