Waitress

Job Title: Waitress

Department: Food & Beverage / Service

Location: [Insert Location]

Reports to: Restaurant Supervisor / Outlet Manager

Job Purpose:

To provide excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction in line with company standards.

Key Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Present menus, provide detailed information on menu items, and make recommendations when required.
• Take accurate food and beverage orders and enter them into the system/POS.
• Serve food and beverages promptly and professionally.
• Ensure tables are set, clean, and well-presented at all times.
• Handle guest inquiries, requests, and complaints courteously and efficiently.
• Process bills and handle cash/credit card payments as per company policy.
• Maintain knowledge of promotions, menu changes, and daily specials.
• Follow hygiene, health, and safety standards at all times.
• Work closely with kitchen and bar staff to ensure smooth service.
• Perform opening, closing, and side duties as assigned by the supervisor.

Requirements:

• Previous experience as a Waitress/Server in a restaurant, café, or hotel is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Good command of English (Arabic or other languages is an advantage).
• Presentable, customer-oriented, and team player.
• Flexibility to work in shifts, weekends, and public holidays.

Job Types: Full-time, Permanent

Application Question(s):

• Are you available to join immediately or any notice period to serve
• What is your current and expected salary?