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- Prepare and set – up dining areas, including tables, condiments, and service stations.
- Collaborate with kitchen and bar staff to ensure smooth coordination and timely service.
- Capture and relay guest feedback to management, supporting continuous improvement of the dining experience.
- Assist in the smooth execution of special events and functions, from set- up to service and post- event clearance.
- Establish meaningful connections with guests, ensuring each interaction is warm,
- Listen and respond attentively to guest feedback, enhancing satisfaction and fostering loyalty.
- Collaborate seamlessly with colleagues across all departments to deliver smooth and refined dining experience.
- Maintain a welcoming atmosphere that meets the hotel’s standards and encourage guests to return.
- Suggest ways to improve service flow and table setups for faster and smoother service.
- Recommend menu item or specials to guests in a helpful and natural manner.
- Look for opportunities to make operations more efficient, such as quicker order delivery.
- Share practical ideas with management to enhance guest satisfaction.
- Continuously learn new service techniques and hotel standards to improve performance.
- Learn the menu items and key ingredients to guide guests confidently.
- Serve food and beverages promptly, ensuring correct presentation and portioning.
- Pay attention to guest preferences and adapt service when possible.
- Maintain an organized, spotless service area that reflects the hotel’s commitment to excellence.
- Take responsibility for your section, ensuring tables are always service- ready.
- Step in to support colleagues during peak times to keep operations running smoothly.
- Show initiative by handling guests requests quickly without waiting for instructions.
EXPERIENCE & SKILLS
- Previous experience in Food & Beverage service within hotels, resorts, or restaurants at least 2 years.
- Strong communication and guest engagement skills to deliver personalized service.
- Knowledge of POS systems, table service, and standard F&B procedures.
- Ability to work efficiently under pressure and maintain professionalism during busy periods.
- Flexibility to work varying schedules, including evenings, weekends, and specials events.
Job Type: Full-time
Pay: From KD160.000 per month
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