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· Assists the Supervisors and Managers in efficiently managing the SBU in accordance with the Business Unit’s Standard Operating Policies and Procedures with the objective of achieving maximum guest satisfaction.
· Ensures that guests receive prompt, friendly, and personalized service.
· Ensures guests are greeted and served with a professional, positive, and enthusiastic attitude.
· Cater to the needs of our guests by suggested selling of the SBU’s food and beverage items.
· Ensures full knowledge of the SBU’s Daily Specials and promotes their sale.
· Ensures timely service and checks on guests throughout their meal to ensure everything is satisfactory.
· Takes orders correctly and enters into the Company POS software for completion of the order.
· Ensures drinks are served in the correct order, in line with the correct standards of presentation, hygiene and temperature.
· Ensures all food items ordered are served in the correct order.
· Sets tables in line with the SBU’s Standard Operating Policies and as required by the guests’ orders.
Job Type: Full-time
Education:
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