Waitress (Events/Catering)

We are seeking an experienced and customer-focused Waitress with Events and Catering experience to support daily restaurant operations as well as off-site and on-site events. The ideal candidate will deliver excellent guest service, efficiently manage high-volume service environments, and represent the brand professionally during events and catering functions.

Key Responsibilities

Restaurant & Service Operations

• Provide courteous, professional, and efficient table service to guests
• Take accurate food and beverage orders and relay them promptly to the kitchen/bar
• Ensure tables are properly set, clean, and maintained according to brand standards
• Handle guest requests and complaints promptly and professionally

Events & Catering

• Support setup, service, and breakdown for events, catering functions, and banquets
• Serve food and beverages during events in accordance with event service standards
• Coordinate with event supervisors, kitchen, and logistics teams to ensure smooth execution
• Maintain high service quality in high-volume and time-sensitive environments

Customer Experience

• Ensure a welcoming atmosphere and personalized guest interaction
• Promote menu items, upsell when appropriate, and support event-specific offerings
• Uphold brand image and service excellence at all times

Health, Safety & Compliance

• Follow hygiene, food safety, and health & safety standards
• Ensure proper handling of food, beverages, and equipment

Qualifications & Experience

• Minimum 1–2 years experience as a waitress in restaurants, hotels, or cafés
• Proven experience in events, catering, banquets, or outdoor functions
• Strong communication and interpersonal skills
• Ability to work flexible hours, including weekends, evenings, and event schedules
• Well-groomed, professional appearance

Skills & Competencies

• Excellent customer service and teamwork skills
• Ability to work under pressure in fast-paced environments
• Strong attention to detail and multitasking ability
• Positive attitude and adaptability

Preferred (Advantage)

• Experience in luxury or premium F&B brands
• Basic knowledge of POS systems
• Multilingual skills

Job Type: Full-time