Waitress/Waiter

A Restaurant Waiter/Waitress

provides exceptional dining experiences by greeting guests, presenting menus, taking accurate food/beverage orders, and serving them promptly. Key responsibilities include upselling menu items, maintaining table cleanliness, processing payments, and adhering to safety/sanitation guidelines. They work in fast-paced environments requiring, strong communication, multitasking, and interpersonal skills.

Core Duties and Responsibilities

• Guest Service: Welcoming guests, seating them, presenting menus, and answering questions about ingredients or preparation.
• Order Management: Taking food and beverage orders accurately, including custom requests, and using POS software to communicate with the kitchen.
• Service Delivery: Serving food and beverages, checking in on guest satisfaction, and refilling drinks.
• Table Maintenance: Setting tables, clearing dirty dishes, and ensuring dining areas are clean.
• Financial Transactions: Preparing checks, handling cash or credit card payments, and providing accurate change.
• Safety & Sanitation: Following hygiene regulations, including handling food safely and cleaning work stations.

Required Skills and Qualifications

• Communication & Interpersonal Skills: Excellent verbal communication to interact with guests and staff, and to upsell items.
• Physical Stamina: Ability to stand or walk for long periods and carry heavy trays.
• Multitasking & Organization: Ability to manage multiple tables simultaneously, especially during rush hours.
• Attention to Detail: Ensuring orders are correct and tables are properly prepared.
• Problem-Solving: Handling guest complaints and special requests with patience and professionalism.

Job Type: Full-time