Wanted experienced Host/Server

Overview
We are seeking an enthusiastic and experienced Host/Server to join our vibrant restaurant team! In this dynamic role, you will be the welcoming face of our establishment, creating memorable guest experiences through exceptional service and hospitality. Your energy, attention to detail, and passion for food and customer relations will help foster a lively atmosphere where guests feel valued and eager to return. This paid position offers an exciting opportunity to showcase your food industry expertise in a fast-paced, fine dining environment that celebrates culinary excellence and guest satisfaction.

Duties

• Greet guests warmly upon arrival, managing reservations and waitlists efficiently using platforms like OpenTable or similar systems.
• Escort guests to their tables, providing menus and explaining daily specials with enthusiasm.
• Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with the kitchen staff.
• Upsell menu items and beverages to enhance guest experience and increase sales opportunities.
• Serve food and beverages promptly while maintaining high standards of presentation, sanitation, and food safety.
• Assist with bussing tables, cleaning work areas, and ensuring the dining space remains inviting and organized.
• Handle cash transactions accurately, including cash handling and basic math calculations for bills and tips.
• Maintain excellent guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction.
• Support kitchen staff with food handling or food preparation tasks when needed to ensure smooth service flow.

Requirements

• Proven experience as a Host/Hostess or Server in a restaurant setting, preferably with fine dining or nightlife experience such as nightclubs.
• Familiarity with POS systems including Aloha POS, Micros POS, or similar platforms.
• Strong knowledge of food safety standards, sanitation practices, and proper food handling procedures.
• Excellent customer service skills with a friendly, energetic demeanor that creates a welcoming environment.
• Ability to multitask effectively in a fast-paced environment while managing time efficiently.
• Previous experience with reservation management tools like OpenTable is highly desirable.
• Knowledge of the food industry including food preparation processes, serving techniques, and guest relations principles.
• Basic math skills for cashiering duties and bill calculations.
• Culinary or kitchen experience is a plus but not required; a passion for the food industry is essential.
• Ability to work flexible hours including evenings, weekends, and nights as needed in a lively hospitality setting. Join us to be part of an energetic team dedicated to delivering exceptional guest experiences through passionate service and culinary excellence!

Pay: $15.00 - $25.00 per hour

Work Location: In person