Warehouse Clerk / Administrative Assistant (Mandarin&English)

About GOFO

GOFO was founded in Los Angeles in August 2023 by Chinese-American entrepreneur Henry Zheng. With his retail success in Ebisu and deep insights into ecommerce logistics, he founded GOFO, starting with regional last-mile delivery services the U.S. Since then, the company has raised over $42 million from Zongteng Group and other key investors. Today, GOFO serves TEMU, SHEIN, TikTok Shop, and eBay, while expanding certifications and partnerships with Walmart, Amazon, and Shopify. As a trusted last-mile partner, we provide fast, reliable, and transparent delivery across North America and Europe. With more sorting hubs, linehauls, and local teams, we now cover over ten thousands of ZIP codes and multiple countries-offering real-time tracking, smart routing, and full visibility. We aim to deliver not just parcels, but the reliability, efficiency, and peace of mind our partners expect-empowering every local journey.

GOFO由美籍华人企业家Henry Zheng于2023年8月在洛杉矶创立。 凭借他在Ebisu的零售成功经验以及对电商物流的深刻洞察,他创 立了GOFO,并以美国区域末端配送服务为起点。公司自成立以来, 受到跨境物流巨头纵腾集团及其他重要投资方共超3亿元人民币的 战略投资。如今,GOFO为TEMU、SHEIN、TikTok Shop, eBay 等主要跨境平台提供服务,并正在与沃尔玛、亚马逊, Shopify等 全球合作伙伴拓展认证。 作为值得信赖的末端配送合作伙伴,我们在北美和欧洲提供快速、 可靠且透明的配送服务。随着更多分拣中心、干线和本地团队的 建设,我们现已覆盖上万个邮政编码和多个国家——提供实时追踪、 智能路线规划和全程可视化。我们的目标不仅是递送包裹,还要 传递伙伴及消费者所期望的可靠性、效率与安心——赋能每一次本 地旅程。

Job Overview

We are looking for a proactive and detail-oriented Bilingual (Chinese and English) Administrative Assistant to join our team. This role supports the day-to-day operations of our office and ensures a seamless and efficient work environment for all employees.

我们正在寻找一位积极主动、注重细节的中英文双语行政助理加入我们的团队。该职位将支持办公室的日常运营，确保为所有员工提供一个顺畅、高效的工作环境。

Responsibilities

· Lease Contract Management: Oversee the signing, renewal, and administration of vehicle lease agreements. Ensure clear contract terms, monitor expiration dates, and maintain organized records.

· Insurance and Documentation Oversight: Ensure that all leased vehicles have valid insurance coverage that aligns with company requirements. Regularly check vehicle registration, inspection certificates, and related documents for compliance.

· Usage Tracking and Expense Monitoring: Maintain detailed logs of vehicle usage, including mileage, trip purpose, driver information, and time of use. Track lease fees, fuel costs, tolls, and other related expenses to support financial planning and reporting.

· Maintenance and Incident Reporting: In case of mechanical issues or damage, promptly report to the leasing company, coordinate necessary repairs, and follow up on resolution while keeping relevant parties informed.

· Vendor Communication and Coordination: Act as the key point of contact between the company and vehicle leasing vendors. Handle service inquiries, provide feedback on vehicle condition and service quality, and assist in optimizing leasing solutions.

· Driver Coordination and Policy Enforcement: Coordinate driver schedules, ensure responsible vehicle use, and reinforce compliance with company vehicle policies and safe driving practices.

· Accident Handling Assistance: Support in handling vehicle-related incidents or accidents by assisting drivers on-site, liaising with the leasing and insurance companies, and working with legal or HR departments as needed.

· Administrative Support: Assist the administrative team in organizing vehicle records, updating vehicle rosters, tracking contract expiration dates, and preparing regular reports on usage and expenses.

· Compliance and Risk Control: Ensure all leased vehicles comply with local traffic laws and regulatory requirements, minimizing operational risks and legal liabilities.

· Emergency Response Support: Respond to unexpected situations such as vehicle breakdowns or last-minute transportation needs to ensure smooth business operations.

· 租赁合同管理：负责车辆租赁合同的签署、续约及日常管理。确保合同条款清晰，及时跟进到期日期，并维护有序的合同档案。
· 保险与文件监督：确保所有租赁车辆均具备符合公司要求的有效保险。定期检查车辆登记、检验合格证及相关文件，确保合规性。
· 使用记录与费用监控：详细记录车辆使用情况，包括里程数、出行目的、驾驶员信息及使用时间。跟踪租赁费用、燃油费、过路费及其他相关支出，以支持财务规划和报告。
· 维护与事故报告：若车辆出现机械故障或损坏，及时向租赁公司报告，协调维修事宜，并在处理过程中与相关方保持沟通。
· 供应商沟通与协调：作为公司与车辆租赁供应商之间的主要联络人，处理服务咨询，反馈车辆状况及服务质量，协助优化租赁方案。
· 驾驶员协调与政策执行：协调驾驶员安排，确保车辆合理使用，并强化公司车辆使用政策及安全驾驶规范的执行。
· 事故处理协助：在发生车辆事故或意外时，协助驾驶员进行现场处理，与租赁公司、保险公司沟通，并根据需要与法务或人事部门协作。
· 行政支持：协助行政团队整理车辆档案，更新车辆清单，跟踪合同到期时间，并定期准备车辆使用及费用报告。
· 合规与风险控制：确保所有租赁车辆符合当地交通法规及监管要求，最大限度地降低运营风险和法律责任。
· 紧急应对支持：应对突发情况，如车辆故障或临时交通需求，确保业务运营顺畅。

Qualifications

· Language: Fluency in both Chinese (Mandarin) and English is required.

· Experience: Previous experience in administrative support, office management, or a related role is preferred.

· Skills: Strong organizational skills, attention to detail, and ability to manage multiple tasks. Basic proficiency in Microsoft Office (Word, Excel, Outlook).

· Communication: Excellent interpersonal and communication skills for handling inquiries, visitors, and internal support tasks.

· Problem-Solving: Resourceful, with the ability to handle basic maintenance tasks and solve issues independently.

· Professionalism: Friendly, professional, and able to maintain confidentiality when handling company and employee records.

· 语言要求：需具备流利的中文（普通话）和英文听说读写能力。
· 经验要求：有行政支持、办公室管理或相关岗位经验者优先。
· 技能要求：具备较强的组织能力、细致度及多任务处理能力；熟练使用 Microsoft Office（Word、Excel、Outlook）等办公软件。
· 沟通能力：具备出色的人际沟通能力，能高效处理咨询、接待及内部支持事务。
· 问题解决能力：具备良好的应变能力，能独立处理基础维护及突发问题。
· 职业素养：性格友善、专业可靠，能妥善保密公司及员工相关信息。

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Referral program
• Vision insurance

Ability to Commute:

• Carteret, NJ 07008 (Required)

Work Location: In person