Warehouse Lead

Position Summary

The Warehouse Lead is responsible for directing workflow and overseeing the daily operations of warehouse employees to ensure productivity, accuracy, and safety.

Essential Duties:

Duties include, but are not limited to:

• Receive and address general employee inquiries; escalate to management as needed.

• Ensure all assigned employees meet productivity and quality standards.

• Oversee the proper completion of jobs and daily warehouse operations.

• Assist employees with daily tasks as needed.

• Communicate job expectations, processes, procedures, and requirements to new employees; lead training for new warehouse staff.

• Advise employees on proper use of equipment for handling, storing, maintaining, and shipping stock.

• Provide guidance on items received, stored, and shipped.

• Maintain equipment and work areas in a neat, clean, and orderly manner.

• Communicate daily with supervisors regarding activities, issues, and progress.

• Follow all safety rules and recommendations; demonstrate professionalism, mutual trust, and respect toward all employees.

• Be reliable and willing to work overtime as needed.

• Adhere to company quality, service, and procedural standards.

• Comply with attendance and punctuality policies, including break and lunch schedules.

• Exhibit a strong work ethic and the ability to work collaboratively.

• Follow all company policies and procedures consistently.

Skills and Experience Requirements

• High school diploma or GED.

• Minimum of 6 months of warehouse lead experience.

• Ability to manage time and workload to accomplish tasks efficiently.

• Ability to review paperwork and orders to ensure accuracy.

• Strong communication skills, including email and phone correspondence.

• Basic computer skills and data entry proficiency.

• Basic math skills.

• Forklift certification required.

• Bilingual skills preferred.

Physical Demands

• Frequently required to stand, walk, reach, bend, stoop, kneel, crouch, climb, or balance.

• Frequently lift and/or move more than 50 pounds.

• Frequent walking throughout the warehouse and surrounding areas.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.