Warehouse Manager

About Us

Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust-all around the world.

Summary

Supervise all activities of warehouse associates and leads with the exception of the portables warehouse person. This is a working supervisor position and will be expected to work alongside the warehouse persons as needed. This position also includes management and oversight of the company inventory control system, including implementation, training, and reporting responsibilities. This role is eligible to work an on-site schedule based out of our Philadelphia, PA location.

Essential Duties & Responsibilities

• Supervise all warehouse persons with the exception of the portables warehouse person
• Manage and direct all project workflow to warehouse persons with great attention to detail including projected timelines, skill level necessary and changes made throughout the entirety of the project
• Assist with resources and scheduling for pulling and prep all shows
• Collaborate with project manager and warehouse persons to finalize, update, and distribute show manifests
• Maintain warehouse organization and cleanliness
• Collaborate with the warehouse leads to receive in shows
• Attend appropriate team meetings
• Ensure properties are properly returned to storage after receiving
• Manage warehouse equipment service requests promptly and resolve issues quickly
• Maintain a safe environment and implement procedures and regulations to ensure safety of all employees and take an active role in Sparks Safety Committee
• Maintain documented rules and regulations
• Lead the local implementation of the inventory software and processes; train personnel to utilize Sparks terminology for each inventoried item
• Monitor accuracy in processing and ensure standards are met across the enterprise
• Utilize tracking software to manage the inventory database, track all properties, analyze usage, and compile storage reporting
• Track each shipment and provide variance, damage, and loss reports related to individual elements
• Track and manage the repair process for all rental and/or client components
• Provide information to Finance and account teams regarding client inventory and storage reporting
• Create and implement routine reports to management regarding storage, usage, and open damage reports
  
  

Education & Experience

• Min 5 years warehouse experience in the tradeshow and event industry
• Possesses a developed ability to implement and maintain standardized operational procedures related to inventory control and warehousing activities
• Possesses strong written and verbal communication skills to discuss all operational aspects of the facility with miscellaneous internal and client contacts
• Able to effectively manage multiple large scale product launches utilizing strong organizational and communication skills
• Forklift certified
• Excellent problem solving skills
• Strong attention to detail, a positive attitude, and a team player
• Excellent written, verbal and interpersonal communication skills
• Proficient in Google Drive and Microsoft Office
• Ability to operate within a fast-paced environment
  
  

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
  
  

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristics protected by federal, state or local laws.