Warehouse Manager

Description:

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you’ll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You’ll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It’s a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit www.ironman.com/about-ironman-group.

The Warehouse Manager oversees day-to-day warehouse operations to ensure all IRONMAN Group events receive accurate, timely, and high-quality equipment and materials. This role manages inventory, shipping and receiving, warehouse organization, and operational compliance while upholding global IRONMAN standards. The Warehouse Manager partners closely with Event Operations, Logistics, and Supply Chain teams to maintain a reliable flow of materials that support exceptional event execution.

Requirements:

Warehouse Operations & Inventory Management

• Maintain a clean, safe, and well-organized warehouse environment with clear labeling and logical inventory placement.
• Oversee daily shipping and receiving activities, ensuring accuracy and timely processing.
• Maintain inventory records, stock levels, and material traceability across both warehouse locations.
• Coordinate the loading, unloading, and staging of pallets, trucks, and shipments.
• Ensure all materials are properly stored, marked, and documented in the warehouse management system.

Event Support & Shipment Coordination

• Serve as the main point of contact for all shipment planning for North America events.
• Partner with Race Directors, Regional Directors, VIP Services, Athlete Services, Volunteer Services, and Event Supply Managers to confirm event requirements.
• Prepare and maintain shipment tickets and documentation for IRONMAN and Rock ’n’ Roll events.
• Build pallets and accurately record pallet contents; reference past event shipments as needed.
• Coordinate freight pickups with shipping partners; obtain quotes, confirm pickup dates, and prepare Bills of Lading (BOLs).
• Manage occasional FedEx shipments; determine appropriate service levels based on timelines and cost.

Compliance, Reporting & Administration

• Follow all Global IRONMAN Logistics & Supply Chain best practices and safety standards.
• Maintain warehouse shipping logs and tracking documents (e.g., Colorado/NC Warehouse Shipping files).
• Attend recurring team meetings and provide timely operational updates.
• Accurately code and submit invoices and expense reports in alignment with budget expectations.

Safety & Risk Management

• Champion warehouse safety practices, including equipment handling, vehicle operation, and facility upkeep.
• Identify and address potential hazards; report unsafe conditions promptly.
• Ensure compliance with company policies and local regulations.

Culture & Ways of Working (BE ICONIC)

• Support colleagues and event teams proactively, contributing to shared goals and stepping in where needed across functions.
• Look beyond your own lane, understanding how warehouse operations connect to the broader event lifecycle and taking initiative to solve issues.
• Model accountability and professionalism through clear communication, reliability, and consistent adherence to safety and quality standards.
• Demonstrate adaptability and a solution-focused mindset in a fast-moving, event-driven environment.

Qualifications & Experience

• 3+ years of warehouse operations experience; event or logistics industry preferred.
• Prior experience managing shipments, freight coordination, or inventory control.
• Ability to safely operate warehouse equipment (forklifts, pallet jacks, etc.).
• Strong planning, organization, and problem-solving skills.
• Comfortable working in a fast-paced, deadline-driven environment with frequent change.
• Valid driver’s license; ability to drive company vehicles as needed.

Event Support: In addition to core warehouse responsibilities, this role will support IRONMAN Group events on an ad hoc basis, typically up to five events per year. This support may be in a logistics capacity or in a general operational role, depending on event needs.

During these assignments, the Warehouse Manager may be responsible for:

• Assisting with on-site build, setup, and teardown of event infrastructure (e.g., transition areas, finish lines, athlete villages, expo spaces).
• Providing logistics support, including equipment staging, vehicle loading/unloading, and onsite material distribution.
• Ensuring proper deployment and return of warehouse-managed assets, with accurate tracking and condition reporting.
• Collaborating with Event Operations, Regional Directors, and Logistics teams to troubleshoot onsite issues and ensure flawless execution.
• Operating vehicles, trailers, or equipment as required by the event footprint and safety standards.
• Supporting last-mile logistics, including coordination of deliveries, freight, and replacement items.
• Upholding IRONMAN’s global event-delivery standards and representing the warehouse function professionally onsite.

Requirements for Event Support

• Ability to travel as needed across North America; some assignments may require extended days or weekend work.
• Comfortable working long or physically demanding days in outdoor environments and variable weather.
• Strong teamwork and communication skills to collaborate effectively with onsite staff and volunteers.
• Ability to problem-solve quickly in live event conditions with shifting priorities.
• Commitment to safety, equipment care, and high-quality event delivery.

Key Competencies

• Operational Excellence: Efficiently plans, organizes, and executes warehouse workflows.
• Communication: Clear, timely communication with internal partners and vendors.
• Customer Focus: Delivers reliable support to event teams, anticipating needs and resolving issues.
• Adaptability: Handles shifting priorities, tight timelines, and event-driven demands.
• Teamwork & Leadership: Builds strong relationships; supports a positive team culture.
• Safety & Compliance: Maintains a safe work environment and meets all regulatory standards.
• Problem Solving: Quickly identifies issues and develops practical solutions.

Working Conditions

• Warehouse environment with standing, lifting, and physical tasks.
• Periodic extended hours during peak event periods.
• Some travel may be required to support event logistics or warehouse operations.

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.