Warehouse Senior Coordinator (Contract)

Key Roles & Responsibilities

Operations

• Direct, coordinate and achieve service level objectives related to the warehousing operations
• Manage and move operation from 3PL (outsource provider) to in-house service. Supervise team to accomplish on-time and on-budget shipment
• Maintain storage area by organizing floor space; adhering to storage design principles; recommending improvements
• Accomplish warehouse and organization / customers’ mission by completing related requirements as needed
• Measure and report the effectiveness of warehousing activities and team members’ performance
• Maintain records for all inbound receipts/outbound dispatch per documented processes as well as non-conforming products, purchase orders, advance shipment note or damaged shipments

System and Reporting

• Interface with customers to answer questions or solve problems
• Produce reports and spreadsheets on trend analysis, progress order status, related inventory and distribution control activities
• Compile weekly reports centred correctly towards primary company KPIs for safety practices and acknowledgement
• Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements

Leadership and Training

• Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities
• Supervise subordinate staff, assign work activities, monitor performance and review results
• Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism

Other

• Perform other job-related duties and projects as assigned

Qualification/Experiences/Skills

Minimum requirements

Education & Professional Qualification

• Diploma in a relevant field
• Bachelor’s Degree is preferred

Professional Experience

• 3-5 years’ experience in similar role in the warehousing industry
• Previous supervisory experience is preferred

Geographic Experience

• Middle East/GCC experience is preferred

Computer Skills

• Working knowledge of Office and web applications
• Experience in using modern WMS systems including barcoding, Master data, RF, etc..

Language Skills

• Fluent in English - both written and spoken
• Other languages are preferred

Market/Industry/Functional Knowledge

• Understanding of Good Warehouse practice (Safe handling and operations, Material Handling Equipment – MHE, racking, etc.)