Warehouse/Customer Service Associate

Warehouse / Customer Service Associate – American Liquidations

Location: Waterbury, CT (On site)
Job Type: Part-Time (Approx. 20 hours per week)
Schedule: Shifts scheduled between 9:00 AM – 6:00 PM, 7 days a week
Pay: From $18.00 per hour

About American Liquidations

Over the past five years, American Liquidations has grown from a small startup into the Northeast’s largest distributor of wholesale return and overstocked merchandise — now proudly employing over seventy-five team members. We are a fast-paced, dynamic company that rewards hard work, promotes from within, and provides real opportunities for advancement.

We believe in recognizing effort and dedication. Many of our employees have grown from entry-level roles into supervisory and leadership positions, and we are looking for more motivated individuals to join our expanding team. If you are looking for a workplace that values hustle, growth, and ambition, you will fit right in.

American Liquidations specializes in selling pallets of liquidation merchandise from major retailers including overstock, shelf pulls, open box, and returned items. Unlike a traditional warehouse, our locations are open to the public — customers can shop individual items or purchase full pallets directly from the floor.

Position Overview

We are currently hiring a General Warehouse / Customer Service Associate to join our Waterbury team. This role is primarily warehouse-focused while also assisting customers in a retail-style environment.

This is a hands-on role that blends warehouse work with customer interaction. You will help maintain an organized warehouse floor, assist customers with purchases, and operate a register when needed. This position is ideal for someone who enjoys staying active, working with a team, and interacting with customers throughout the day.

Key Responsibilities

· Receive, sort, and organize incoming merchandise and pallets

· Stock and maintain warehouse floor to ensure products are accessible and presentable

· Assist customers with questions, product location, and purchases

· Operate a cash register and handle transactions accurately

· Help load merchandise or pallets for customers when needed

· Maintain a clean, safe, and organized warehouse environment

· Support general warehouse operations including moving, staging, and consolidating product

· Work collaboratively with team members and managers to keep operations running smoothly

· Follow company safety procedures and operational guidelines

Must Have

· Strong work ethic and dependable attendance

· Comfortable working on your feet in a warehouse environment

· Positive attitude and willingness to help both team members and customers

· Basic math and cash handling ability

· Ability to lift and move merchandise as needed

· Reliable transportation to Waterbury, CT

· Team player mindset — willing to jump in wherever needed

Nice to Have

· Previous warehouse or retail experience

· Experience using a register or handling customer transactions

· Familiarity with liquidation, resale, or discount retail environments

· Bilingual (English/Spanish)

Schedule & Availability

· Part-time: Approximately 20 hours per week

· Shifts scheduled between 9:00 AM – 6:00 PM

· Must have flexibility to work weekdays and weekends

Compensation & Benefits

· Pay: Starting at $18.00 per hour

· Employee discount

· Opportunities for growth and advancement

· Health Insurance after 90 days of employment

· 401k after 6 months of employment

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person