Warranty Analyst

Min 5 years’ experience leading teams in a technical environment required

Professional Exposure

(Technical Skills)

Automotive experience preferred

Manufacturing, Quality, Material Handling experience in a high-quality manufacturing-design environment

Strong Technical, Analytical and Project Management skills required

An ability to manage and deliver specific projects independently

Leadership, Results-driven attitude, Effective communication skills (incl English) both verbal and written. Ability to influence and build relationships.

Quality-AI / GSAR / OWS-SERVIS2 / Microcat / Panda / PTS

Microsoft Office-Datacubes

8D, Statistics-SPC, Ford QOS, Project Management

Any Others

Hybrid Work Position

Flexible work hours required (incl participation in global mtgs in evenings) Limited travel may be required.

• Project manage warranty quality improvements on IMG built products to reduce cost per unit (CPU)

• Project manage warranty spend reduction opportunities to reduce cost per repair (CPR)

  • Monitor warranty trends to identify warranty quality issued and warranty spend reduction opportunities

  • Prepare business cases for reduction opportunities

  • Understand warranty part failure modes and collaborate with PD/STA to raise 8Ds projects

  • Coordinate action plans to Implement warranty spend reduction opportunities using the 13 tools

    (e.g. child part repairs, improved diagnostics, standard repair time reductions, WSM modifications, Dealer Comms, Remanufacturing/sublet, part pricing/sourcing)

  • Monitor warranty to validate quality and warranty spend reduction actions

• Manage reporting of project status in required forums

• Manage and deliver warranty spend roadmap/KPIs

• Represent IMG Warranty at relevant project meetings

• Complete special assignments and Projects as required