Water Utilities Asset Manager

Summary

Responsible for managing the administrative and operational functions of the Asset Management and Geographic Information System (GIS) Services groups for Water, Wastewater, Drainage, and Streets.

Essential Functions and Other Important Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Oversee assigned division and staff activities, including but not limited to, use pavement condition index (PCI) to set the service-level standards for streets, monitor staff to ensure appropriate policies, procedures and standards are followed, ensure GIS data entries are accurate and meet applicable milestones, including historical information, identify and implement training for staff technical development, and coordinates activities to monitor and manage wastewater and drainage camera inspection operations.
• Assist with establishing and monitoring key performance indicators (KPIs) and goals; cascade performance measures for supervised areas to assess performance from the department to the individual level.
• Evaluate the asset management program including, but not limited to, process design, risk assessment, useful life, asset costing, development of standards, and implementation; provide recommendations and implement changes to meet outlined goals, project needs and KPIs.
• Utilize KPIs to create asset management and replacement plans including, but not limited to, cure-in-place pipelining activities.
• Assist with preparing and monitoring the Division budget; provide recommendations on identified technological needs.
• Serve as liaison and coordinate with internal stakeholders to ensure asset inventory and condition assessment are updated regularly and used in Master Planning efforts.
• Create a unified asset management and replacement plan between Water Utilities, Drainage, and Streets; ensure each division is addressed during street repaving operations.
• Collaborate with internal and external stakeholders on utility projects.
• Investigate internal and external stakeholder concerns; perform research for issues coordinates and facilitates necessary actions to resolve concern as appropriate; when necessary, communicate directly for identification of service needs and address concern with appropriate written, verbal, or in-person follow-up.
• Research, gather data, analyze, and prepare reports, graphs, charts, presentations, and other materials to effectively communicate information to internal and external stakeholders; present to inform and/or obtain approvals, as appropriate.
• Stay up to date on innovation and issues impacting utility assets; provide recommendations to maintain and/or extend the life of assets.
• Act on behalf of the Asset Management & Infrastructure Division Manager in their absence, as needed.

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Computer Science, Management Information Systems, Engineering, or related field; and,
• Four (4) years’ experience in water utilities/public works asset management, or related field; and,
• One (1) year experience in management or supervisory capacity; and,
• Must have a valid Asset Management Certification,

• Knowledge of project management principles, including the ability to review and recommend project improvements based on scope and budget.
• Knowledge of effective research-based strategies, theories, techniques, and methodologies.
• Knowledge of asset lifecycle and reasonable asset life extensions.

• Skill in complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.

• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate, mentor, and train through direct and indirect influence to promote a culture of accountability, collaboration, and continuous improvement.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.
• Ability to evaluate asset lifecycles, build decision-making systems and provide recommendations on reasonable asset life extensions.

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.
• Must pass a physical examination.
• Must possess and maintain a valid Asset Management Certification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals; works with survey, closed-circuit television (CCTV), and flow measurement equipment, pressure gauges and pressure recorders; wear appropriate personal protective equipment (PPE) issued by City of Denton that may include gloves, hard hat, safety goggles/eye protection, hearing protection, respiratory protection, steel-toed boots, and uniforms.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment: Works in an office setting with occasional worksite visits including exposure to sun, heat, cold, humidity, and inclement weather, noise, dust, debris, chemicals, odors, heights, potentially hazardous conditions, steep slopes, uneven ground, and rough terrain; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.