Web Content Administrator

Salary Range: $50,000 - $55,000

The Office of Graduate Studies (OGS) seeks a Web Content Administrator responsible for developing, managing, and maintaining web and digital communications for the unit. The role oversees website content, media design, social media coordination, and Electronic Thesis and Dissertation (ETD) processes.

The Office of Graduate Studies includes approximately 18 administrative and staff members who support graduate and postdoctoral education. The unit collaborates with administrators, faculty, students, and staff to advance the University’s mission.

The Web Content Administrator develops, edits, and maintains digital and print communications for the Office of Graduate Studies (OGS), including website content, social media materials, Electronic Theses and Dissertations (ETDs), event information, flyers, the annual report, and related media. Responsibilities include multimedia design, management of OGS social media channels, review of ETD submissions, event coordination, and the use of both standard and specialized software tools.

• Media Design – Produces digital and print materials to support OGS initiatives and events. Creates the Graduate Student Newsletter, as well as graphics, videos, and presentations for in person and virtual programs. Ensures all content aligns with USF brand standards and is optimized for use across web, print, and social media platforms.
• Media Relations and Public Affairs – Serves as the primary media contact for the Office of Graduate Studies (OGS). Builds and maintains relationships with education reporters and supports coordinated media strategies that advance OGS initiatives and institutional priorities.
• Media Organization – Maintains an organized digital asset system for OGS, ensuring all creative files—including event media, photos, videos, and digital or print materials—are properly archived and easily accessible. Oversees consistent asset management practices to support departmental communications.
• Social Media Coordination – Manages OGS’s social media presence across Facebook, Instagram, LinkedIn, and Twitter/X. Monitors performance metrics, oversees creative development, and stays informed on emerging trends. Plans, prepares, and schedules content in collaboration with OGS staff, promoting events, funding opportunities, student and alumni accomplishments, and USF achievements and news.
• Website Management – Oversees the daily maintenance and publishing of web content through Omni CMS to ensure accurate representation of OGS initiatives and events. Reviews and updates pages, links, and materials to maintain consistency with USF branding in coordination with University Communications and Marketing (UCM). Supports the development of presentations and reports, including the Annual Report and ETD Workshop materials. Ensures content across all OGS-related pages is current, relevant, and inclusive of all USF campuses.
• Electronic Thesis and Dissertation (ETD) Support – Assists in administering semesterly ETD processes. Updates and enhances ETD web pages and student instructions. Communicates with students and monitors progress through the ProQuest USF ETD submission system. Manages the database of student documents, reviews manuscript formatting, provides revision feedback, and approves final submissions.

Minimum Qualifications
Bachelor’s degree in communication, public relations, technical writing, digital media, information technology, or a related field, and two years of relevant professional experience; or a Master’s degree in one of the fields listed above. Equivalent combinations of appropriate coursework or vocational/technical training may substitute for the required experience at a comparable rate.

Preferred Qualifications
Bachelor’s degree or higher and at least two years of administrative experience in Higher Education, supporting a Director, Chair, Associate Dean, or similar leadership role. Experience with document formatting and manuscript editing, along with proficiency in Microsoft Office applications and web design tools. Familiarity with web navigation systems or Banner is preferred. Strong written and oral communication skills, and experience working in Education, Higher Education, or supporting graduate students.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.
• Knowledge of Canva, Adobe Illustrator/Photoshop, and other digital media editing tools.
• Experience with web design, content management systems (CMS), and visual communication principles.
• Background in event coordination, promotion, and planning.
• Strong analytical, verbal, and written communication skills, with excellent writing and formatting abilities.
• Experience in social media copywriting, platform management, campaign development, and full cycle digital content production.
• Exceptional writing, editing, and proofreading skills, with the ability to create content for diverse audiences.
• Collaborative leadership style with experience guiding multi stakeholder initiatives.
• Strong project management abilities, capable of coordinating multiple projects simultaneously.
• Creative problem solving skills and strategic thinking.
Self motivated, dependable, and able to work independently with strong initiative.

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Software and Technical Skills

• Microsoft Word, Excel, PowerPoint, Publisher, Adobe Acrobat, and Google Workspace
• Knowledge of Canva, Adobe Illustrator/Photoshop, or other digital media editing software
• Possesses advanced writing, editing, and formatting abilities.
• Exhibits excellent verbal and written communication skills.
• Experienced with web analytics platforms, including Google Analytics.
• Skilled in social media management tools and associated analytics systems.
• Familiar with bulk email marketing software and email campaign processes.
• Experienced in visual communication concepts and design principles.
• Knowledgeable in web design practices and content management systems.
• Demonstrated strong analytical and excellent project management capabilities.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws :

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.